Help Center/ Huawei HiLens/ FAQs/ FAQs/ Device Registration/ What Do I Do If I Forgot the Password to the Huawei HiLens Intelligent Edge System?
Updated on 2024-10-28 GMT+08:00

What Do I Do If I Forgot the Password to the Huawei HiLens Intelligent Edge System?

If you forget the password to the Huawei HiLens intelligent edge system, you may choose to restore the HiLens Kit device to factory settings.

After the HiLens Kit device is restored to factory settings, use the default username and password to log in to the Huawei HiLens intelligent edge system.

Restoring Factory Settings

Before restoring factory settings, ensure that the device is powered off.

There are two ways to restore factory settings:

  • If the device does not automatically start after being connected to a power supply, you need to:
    1. Wear an ESD wrist strap.
    2. Connect the 12 V DC power adapter to the power socket on the rear panel of the Atlas 200 HiLens Kit.
    3. Press and hold the RST button for 2 to 3 seconds. During this process, press and then quickly release the power button. When the health indicator on the panel turns to steady orange, the factory settings are being restored. Release the RST button.
  • If the device can automatically start after being connected to a power supply, you need to:
    1. Wear an ESD wrist strap.
    2. Connect the 12 V DC power adapter to the power socket on the rear panel of the Atlas 200 HiLens Kit.
    3. Press the RST button to power on the device. When the health indicator on the panel turns to steady orange, the factory settings are being restored. Release the RST button.