Help Center/ Billing Center/ FAQs/ Unsubscriptions/ Will Used Coupons Be Returned During My Resource Unsubscriptions?
Updated on 2023-12-29 GMT+08:00

Will Used Coupons Be Returned During My Resource Unsubscriptions?

The used coupons will be returned depending on what you unsubscribe from.

  • If you unsubscribe from a resource that failed to be created, a renewal period that has not taken effect, a reserved instance that has not been deployed, a resource package that has not been used yet, or a bandwidth add-on package that has not been used yet, the used coupons will be returned. However, if the coupon has expired during unsubscription, the returned coupon will become invalid and cannot be used again.
  • If you unsubscribe from an in-use resource, the used coupons cannot be returned.

If a partner uses coupons for payments, the coupons that the partner's reseller customers used to pay for their existing orders will not be returned during resource unsubscriptions.