Help Center/ Blockchain Service/ FAQs/ Enhanced Hyperledger Fabric/ Instance Management/ What Can I Do If I Fail to Purchase a BCS Instance?/ Detailed Checks/ CCE Status Check Times Out
Updated on 2022-09-26 GMT+08:00
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CCE Status Check Times Out

Refund Description

If a BCS instance fails to be created, the deducted fee will be returned to the account within 0.5 to 1 hour.

Symptom

The BCS instance fails to be created because the CCE cluster status check times out.

Solution

  • Solution 1: Specify a different availability zone (AZ) when re-creating a BCS instance.

    If the BCS instance fails to be created again, submit a service ticket.

  • Solution 2: Create a cluster first and select the created cluster when buying a BCS instance.

    To create a cluster:

    Log in to the CCE console and click Buy Cluster. For details, see Creating a Kubernetes Cluster.

Parent topic: Detailed Checks