Updated on 2024-11-13 GMT+08:00

Error Codes

If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in API Gateway Error Codes.

Status Code

Error Code

Error Message

Description

Solution

400/404

SFS.TURBO.0001

Parameter error

Invalid parameters.

Use valid parameters and try again.

400/404

SFS.TURBO.0002

Cluster not found

The requested object is not found or you do not have permissions to access it.

Use valid parameters and try again.

400

SFS.TURBO.0003

Invalid name

Invalid name.

Use valid parameters and try again.

400

SFS.TURBO.0004

Invalid vpc

Invalid VPC.

Use valid parameters and try again.

400/500

SFS.TURBO.0005

Internal server error

Internal error.

Contact technical support.

400

SFS.TURBO.0006

Invalid subnet

Invalid subnet.

Use valid parameters and try again.

400

SFS.TURBO.0007

Invalid share type

Invalid file system type.

Use valid parameters and try again.

400

SFS.TURBO.0008

Invalid size

Unsupported file system size.

Use valid parameters and try again.

409

SFS.TURBO.0009

Name has existed

File system name already exists.

Use valid parameters and try again.

400

SFS.TURBO.0010

Quota exceeds

Insufficient quota.

Submit a service order to increase quota.

400/403

SFS.TURBO.0011

Cluster is doing something

Another operation is being performed on the file system.

Wait until that operation is complete and try again.

400

SFS.TURBO.0012

Operation is not allowed

A yearly/monthly file system cannot be resized or deleted via API.

Manage yearly/monthly file systems on the console.

400

SFS.TURBO.0015

do not have the operation permission

Insufficient permissions.

Apply for the required permissions.

400

SFS.TURBO.0016

Res tag count already reach max value

The maximum number of tags has been reached for the resource.

Delete unnecessary tags.

400

SFS.TURBO.0017

Invalid tag key param

The length of the resource tag key is invalid.

Use valid parameters and try again.

400

SFS.TURBO.0018

Invalid tag value param

The length of the resource tag value is invalid.

Use valid parameters and try again.

404

SFS.TURBO.0019

Invalid Job Id

Invalid job ID.

Use a valid job ID.

400

SFS.TURBO.0020

Invalid flavor

Invalid flavor.

Use a valid flavor.

400

SFS.TURBO.0021

file system not match

Unmatched type. The background disk type is not supported by this file system type.

Ensure that the background disk type is supported by the file system type.

400

SFS.TURBO.0022

backup name already exists

The backup name already exists.

Change the backup name.

400

SFS.TURBO.0023

Invalid flavor ref

Invalid specification code.

Use a valid specification code.

400

SFS.TURBO.0024

Operation is not allowed

Unsupported operation.

Contact technical support.

400

SFS.TURBO.0025

Invalid tag key param

The resource tag key contains invalid characters.

Use valid parameters and try again.

400

SFS.TURBO.0026

Invalid tag value param

The resource tag value contains invalid characters.

Use valid parameters and try again.

400

SFS.TURBO.0027

Invalid security group

Invalid security group.

Use valid parameters and try again.

400

SFS.TURBO.0028

Invalid crypt key

Invalid KMS key.

Use valid parameters and try again.

400

SFS.TURBO.0029

Subnet has not enough ips

Insufficient IP addresses in the subnet.

Use valid parameters and try again.

400

SFS.TURBO.0030

Ecs resource not enough

The ECS specification is sold out in the selected AZ.

Change the AZ and try again.

400

SFS.TURBO.0031

cache type not exist

The cache type is not found.

Use a valid cache type.

400

SFS.TURBO.0032

EVS Resource Not Enough

Insufficient EVS resources.

Enlarge EVS resources.

500

SFS.TURBO.0033

Get Client Ips Error

Failed to obtain client IP addresses.

Try again. If the fault persists, contact technical support.

400

SFS.TURBO.0034

dedicated storage resource not enough

Insufficient resources in the dedicated storage pool.

Expand the storage pool.

400

SFS.TURBO.0035

The current type does not support backup.

Unsupported type for backup.

Unsupported type for backup.

500

SFS.TURBO.0036

Failed to obtain the used capacity of the directory

Failed to obtain the used capacity of the directory.

Try again. If the fault persists, contact technical support.

400

SFS.TURBO.0037

Operation conflict, client retry

Operation conflict.

Try again with valid operations.

400

SFS.TURBO.0038

unknown error

Unknown error.

Contact technical support.

400

SFS.TURBO.0039

The VIP quota is insufficient

Insufficient virtual IP address quota.

Apply for a higher quota.

400

SFS.TURBO.0040

Insufficient Security Group Quota

Insufficient security group quota.

Apply for a higher quota.

400

SFS.TURBO.0041

Operation is not allowed

File system version too early.

Contact technical support.

404

SFS.TURBO.0042

Invalid NIC ID

The specified NIC ID is not found or is empty.

Use valid parameters and try again.

400

SFS.TURBO.0100

Invalid file system path

Invalid file system path.

Use a valid file system path.

404

SFS.TURBO.0101

The file system path does not exist

The file system path is not found.

Select a valid file system path.

400

SFS.TURBO.0102

The file system path is not a directory

The file system path is not a directory.

Select a valid file system path.

400

SFS.TURBO.0103

The file system is being processed

The file system is being processed.

Wait until the processing is complete.

500

SFS.TURBO.0104

Failed to import or export OBS data

Failed to import or export OBS data.

Try again. If the fault persists, contact technical support.

500

SFS.TURBO.0105

Failed to obtain OBS import and export task data

Failed to obtain the OBS import and export data.

Try again. If the fault persists, contact technical support.

400

SFS.TURBO.0106

The OBS task does not exist

The OBS task is not found.

Select an existing OBS task or create an OBS task.

400

SFS.TURBO.0107

OBS protocol error

Backend parameter type is incorrectly configured.

Contact technical support.

400

SFS.TURBO.0108

The OBS endpoint name is incorrect

Incorrect OBS domain name.

Contact technical support.

400

SFS.TURBO.0109

The OBS bucket name is incorrect

Incorrect OBS bucket name.

Use the correct OBS bucket name.

400

SFS.TURBO.0110

OBS agent error

The import or export task failed.

Contact technical support.

400

SFS.TURBO.0111

The OBS configuration list is empty

The OBS configuration list is empty.

Use valid OBS configuration information.