Resuming an Announcement

Prerequisites

• The agent has signed in.
• The agent is not in a call.
• The agent has paused an announcement.

Description

This interface is used to resume an announcement for an agent.

Interface Method

The request method must be set to POST. This interface supports only the POST method.

URI

https://ip:port/agentgateway/resource/recordplay/{agentid}/resumeplay

In the URL, ip indicates the IP address of the CC-Gateway server, and port indicates the HTTPS port number of the CC-Gateway server.

Method Name in Logs

resumePlay

Request Description

• Message header

  Table 2 Parameters in the request message header

  No.	Parameter	Value Type	Mandatory (Yes/No)	Description
  1	Content-Type	string	Yes	Coding mode of the message body. The default value is application/json; charset=UTF-8.
  2	Guid	string	Yes	GUID returned by the sign-in interface during static authentication (AUTHMODE is set to 1) or GUID returned by the polling event query interface during dynamic authentication (AUTHMODE is set to 2).

• Message body

  None

Response Description

Triggered Event

• AgentMediaEvent_ResumePlayDone

Error Code

• 100-006
• 100-007
• 500-005

Example

• Message header

  Content-Type:application/json; charset=UTF-8
  Guid: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx.AgentGateway1

• Request parameter

  None

• Response parameter

  {
    "result": {},
    "message": "success",
    "retcode": "0"
  }