Modifying a Reserved Outbound Call Task

This interface is invoked to modify a reserved outbound call task.

This interface supports only the POST method.

https://ip:port/rest/isales/v1/openapi/campaigns/{vdnId}/appoint/update

In the URL, ip indicates the IP address of the CC-iSales server, and port indicates the HTTPS port number of the CC-iSales server.

**Table 1** Parameter in the URL
No.	Parameter	Value Type	Mandatory	Description
1	vdnId	Integer	Yes	VCC ID. The value is an integer ranging from 1 to 9999.

**Table 2** Request header parameters
No.	Parameter	Value Type	Mandatory	Description
1	Content-Type	String	Yes	The value is fixed at application/json; charset=UTF-8.
2	Authorization	String	Yes	For details about the generation mode, see C2 Monitoring, System Outbound Call, CDR, and Knowledge Base Interface Authentication.

**Table 3** Request body parameters
No.	Parameter	Value Type	Mandatory	Description
1	appointId	String	Yes	ID of a reservation task. A reserved manual outbound call can be modified, but a reserved automatic outbound call cannot be modified.
2	userAccount	String	No	Business account of an agent. This parameter is mandatory in scenarios other than the OP independent deployment scenario.
3	workNo	String	No	Agent ID. This parameter is mandatory in the OP independent deployment scenario.
4	appointTime	TimeStamp	No	Reservation time.
5	remark	String	No	Remarks of a reservation task.

**Table 4** Response body parameters
No.	Parameter	Value Type	Description
1	resultCode	String	Error code. The value 0200000 indicates success, and other values indicate failure. For details, see Table 5.
2	resultDesc	String	Description.
3	returnCode	String	Error code. The value 0200000 indicates success, and other values indicate failure. For details, see Table 5.
4	returnDesc	String	Description.

None

**Table 5** Error code description
No.	Error Code	Description
1	0200001	Parameter error. For details about the error, see resultDesc.
2	0200006	Database operation error.
3	02000001	Empty parameter.
4	02000002	The parameter contains invalid characters.
5	02000003	The parameter length cannot exceed the maximum length.
6	04000004	The reserved outbound campaign does not exist.

The following provides an example of the request body of this interface:

{
    "appointId": "174729926098016859445364892091",
    "remark": "Remarks updated 0516",
    "appointTime": 1749204000000,
    "workNo" :"125"
}

The following provides an example of the response body of this interface:

{
    "returnCode": "0200000",
    "resultCode": "0200000",
    "resultDesc": "update success",
    "returnDesc": "update success"
}

Parent topic: Reserved Outbound Call Interfaces

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