Error Code

Updated on 2023-06-06 GMT+08:00

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If an error occurs in API calling, no result is returned. Identify the cause of error based on the error codes of each API. If an error occurs in API calling, HTTP status code 4xx or 5xx is returned. The response body contains the specific error code and information.

Format of an Error Response Body

If an error occurs during API calling, an error code and a message will be displayed. The following shows an error response body.

{ 
    "error_msg": "The format of message is error", 
    "error_code": "AS.0001" 
}

In the response body, error_code is an error code, and error_msg provides information about the error.

Error Code

If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in API Gateway Error Codes.

**Table 1** Error codes
Status Code	Error Code	Error Message	Solution
401	CBS.0000	The user does not have the OBT permission.	Apply for the open beta test permission according to the prompts.
401	CBS.0011	Authentication failed.	Correct the token ID and try again.
401	CBS.0012	Authentication information is missing.	Correct the authentication information and try again.
401	CBS.0013	Failed to obtain the authentication information.	Correct the token ID and try again.
400	CBS.0021	Request parameter error.	Correct the field names in the request parameters and try again.
400	CBS.0022	Incorrect request parameter settings.	Correct the request parameter settings and try again.
500	CBS.9999	Database error.	Service backend error. Please contact technical support.
500	CBS.9998	IAM error.	Service backend error. Please contact technical support.
500	CBS.9997	Lab core error.	Service backend error. Please contact technical support.
400	CBS.1114	The service has not been enabled.	Enable or subscribe to the service according to prompts.
400	CBS.1124	Failed to enable the service.	Check whether the service enabling conditions are met. If the conditions are met, try again.
500	CBS.1134	Failed to deliver the request.	Service backend error. Please contact technical support.
500	CBS.0031	The internal service is abnormal.	Service backend error. Please contact technical support.
500	CBS.0032	The Elasticsearch resource does not exist.	Service backend error. Please contact technical support.
400	CBS.1214	The dataset resource to be queried does not exist.	Correct the dataset ID and try again.
400	CBS.1611	OBS access failed.	Correct the OBS authentication information and try again.
400	CBS.1612	The OBS resource does not exist.	Ensure that the OBS resource exists and try again.
400	CBS.1613	File format error.	Confirm that the file format meets the requirements and try again.
400	CBS.2114	The Q&A bot to be queried does not exist.	Correct the Q&A bot ID and try again.
400	CBS.2122	Incorrect parameter settings for Q&A bot creation.	Correct the parameter settings for Q&A bot creation and try again.
400	CBS.2125	The number of bots exceeds the upper limit.	Ensure that up to three bots are created and try again.
400	CBS.2145	The knowledge bases, dictionaries, and models related to the lab are not deleted.	Delete the knowledge bases, dictionaries, and models related to the lab and try again.
400	CBS.2154	The Q&A bot to be restarted does not exist.	Correct the Q&A bot ID and try again.
400	CBS.2202	Incorrect parameter settings for knowledge base importing.	Correct the parameter settings for knowledge base importing and try again.
400	CBS.2203	Incorrect format of the file to be imported to the knowledge base.	Correct the file format and try again.
400	CBS.2205	The number of Q&A pairs to be imported to the knowledge base exceeds the upper limit.	Ensure that the number of Q&A pairs to be imported to the knowledge base does not exceed 1 million and try again.
400	CBS.2611	OBS access failed.	Confirm that the account has the permission to access OBS and try again.
400	CBS.2624	The OBS bucket does not exist.	Ensure that the OBS bucket exists and try again.
400	CBS.2641	Incorrect setting for the path parameter in the URI.	Correct the path parameter setting in the URI and try again.
400	CBS.2312	Incorrect body parameter settings.	Correct the body parameter settings and try again.
400	CBS.2322	Incorrect Q&A request parameters.	Correct the body parameter settings and try again.
400	CBS.2334	The answer to be evaluated does not exist.	Correct the request ID and try again.
400	CBS.2344	The conversation to be handed off to a human agent does not exist.	Correct the request ID and try again.
400	CBS.2412	Incorrect parameter settings for the text sequence to be checked.	Correct the body parameter settings and try again.
400	CBS.2413	Incorrect format of the text sequence to be checked.	Correct the format of the text sequence and try again.
400	CBS.0001	The user request parameter is incorrect.	Check and modify the request parameters based on the error message.
401	CBS.0002	Authentication failed.	Check whether the token is correct and try again using the correct token.
400	CBS.0003	Failed to find the requested resource.	Check whether the requested resource ID is correct based on the error message.

Parent topic: Appendix

Previous topic: Status Code

Next topic: Obtaining a Project ID

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