Help Center/ Video On Demand/ FAQs/ Playback/ Why An Error Code 403 Is Returned When I Access the Playback URL?

Updated on 2022-10-24 GMT+08:00

View PDF

Why An Error Code 403 Is Returned When I Access the Playback URL?

Hotlink protection may be enabled. You are advised to check whether referer validation or URL validation is enabled.

If referer validation is enabled, check whether the client is added to the blacklist or not added to the whitelist.
If URL validation is enabled, check whether the playback URL is the authentication URL rather than the original playback URL and whether the authentication URL has expired.

Parent topic: Playback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.