Overview

Service Not Enabled

If you have not purchased a desktop, you can learn about Workspace and Desktop Purchase Guide on the Overview page, as shown in Figure 1.

Figure 1 Overview

Service Enabled

After purchasing a desktop, you can check the data trends, alarm notifications, and desktop monitoring information on the Overview page.

• In the Data trends area, you can check the desktop usage, desktop usage trend, and user usage. For details, see Figure 2 and Table 1.

Figure 2 Data trends

Table 1 Status description

Status Type	Description
Desktop Usage	Displays the cloud desktop usage, number of used desktops, and total number of desktops in a specific period. You can check the statistics of today, last 7 days, last 30 days, or a customized period. NOTE: Today: number of used desktops/total number of desktops Last 30 days: The daily usage is averaged by month. Number of used desktops: including the desktops that are in use and the desktops that have been used in the specified period Number of used desktops: If you query the number of used desktops by hour, the data may be delayed for 0 to 15 minutes. That is, the actual number is the number in the hour before 0 to 15 minutes. If you query by day, the data may be delayed for 0 to 1 hour. That is, the actual number is the number in the day before 0 to 1 hour.
User Usage	Displays the user usage, number of online users, and total number of users in a specific period. You can check the statistics of today, last 7 days, last 30 days, or a customized period. NOTE: Today: number of online users/total number of users Last 30 days: The daily usage is averaged by month. Number of online users: including users who are using desktops and users who have used desktops in a specified period The data is not real-time. If you query the number of online users by hour, the data may be delayed for 0 to 10 minutes. That is, the actual number is the number in the hour before 0 to 10 minutes. If you query by day, the data may be delayed for 0 to 1 hour. That is, the actual number is the number in the day before 0 to 1 hour.

• In the Alarm Notifications area, you can check the total number of alarms and alarm severity of Workspace, as shown in Figure 3. To check the alarm details, you can click Details to go to the Cloud Eye console.

Figure 3 Alarm notifications

• In the Desktop Monitoring area, you can check the running status or login status statistics by desktop or desktop pool, as shown in Figure 4. For details, see Table 2.
  Figure 4 Desktop monitoring
  

  Table 2 Status description

  Status Type	Status	Description
  Login status	In use	A user has logged in to and is using the desktop.
  	Disconnected	The user has logged out of the desktop.
  	Ready	The desktop has been registered with and connected to the infrastructure server and is waiting for a user to log in.
  	Offline	The desktop has been stopped.
  	Connection failed	The desktop is in an abnormal network or has not been registered with the infrastructure server for a long time.
  Running status	Running	The desktop is working.
  	Stopped	The desktop has been stopped.
  	Faulty	The desktop is faulty.

• In the Desktop Latency Trend area, you can check the latency trend within a specified period, as shown in Figure 5. For details, see Table 3.
  NOTE:

  1. The cloud desktop latency is the network latency of cloud desktop sessions.
  2. Network latency: round-trip time (RTT) between a device and the access gateway. The data of this parameter can be checked only on the client of 23.12.1.0 or later.
  3. You can check the network latency data of any day in the last 30 days.
  Figure 5 Desktop latency trend
  

  Table 3 Latency levels

  Level	Latency
  Excellent	< 30 ms
  Good	31–50 ms
  Average	51–100 ms
  Poor	> 100 ms