หน้านี้ยังไม่พร้อมใช้งานในภาษาท้องถิ่นของคุณ เรากำลังพยายามอย่างหนักเพื่อเพิ่มเวอร์ชันภาษาอื่น ๆ เพิ่มเติม ขอบคุณสำหรับการสนับสนุนเสมอมา

Compute
Elastic Cloud Server
Huawei Cloud Flexus
Bare Metal Server
Auto Scaling
Image Management Service
Dedicated Host
FunctionGraph
Cloud Phone Host
Huawei Cloud EulerOS
Networking
Virtual Private Cloud
Elastic IP
Elastic Load Balance
NAT Gateway
Direct Connect
Virtual Private Network
VPC Endpoint
Cloud Connect
Enterprise Router
Enterprise Switch
Global Accelerator
Management & Governance
Cloud Eye
Identity and Access Management
Cloud Trace Service
Resource Formation Service
Tag Management Service
Log Tank Service
Config
Resource Access Manager
Simple Message Notification
Application Performance Management
Application Operations Management
Organizations
Optimization Advisor
IAM Identity Center
Cloud Operations Center
Resource Governance Center
Migration
Server Migration Service
Object Storage Migration Service
Cloud Data Migration
Migration Center
Cloud Ecosystem
KooGallery
Partner Center
User Support
My Account
Billing Center
Cost Center
Resource Center
Enterprise Management
Service Tickets
HUAWEI CLOUD (International) FAQs
ICP Filing
Support Plans
My Credentials
Customer Operation Capabilities
Partner Support Plans
Professional Services
Analytics
MapReduce Service
Data Lake Insight
CloudTable Service
Cloud Search Service
Data Lake Visualization
Data Ingestion Service
GaussDB(DWS)
DataArts Studio
Data Lake Factory
DataArts Lake Formation
IoT
IoT Device Access
Others
Product Pricing Details
System Permissions
Console Quick Start
Common FAQs
Instructions for Associating with a HUAWEI CLOUD Partner
Message Center
Security & Compliance
Security Technologies and Applications
Web Application Firewall
Host Security Service
Cloud Firewall
SecMaster
Anti-DDoS Service
Data Encryption Workshop
Database Security Service
Cloud Bastion Host
Data Security Center
Cloud Certificate Manager
Edge Security
Situation Awareness
Managed Threat Detection
Blockchain
Blockchain Service
Web3 Node Engine Service
Media Services
Media Processing Center
Video On Demand
Live
SparkRTC
MetaStudio
Storage
Object Storage Service
Elastic Volume Service
Cloud Backup and Recovery
Storage Disaster Recovery Service
Scalable File Service
Volume Backup Service
Cloud Server Backup Service
Data Express Service
Dedicated Distributed Storage Service
Scalable File Service Turbo
Containers
Cloud Container Engine
Software Repository for Container
Application Service Mesh
Ubiquitous Cloud Native Service
Cloud Container Instance
Databases
Relational Database Service
Document Database Service
Data Admin Service
Data Replication Service
GeminiDB
GaussDB
Distributed Database Middleware
Database and Application Migration UGO
TaurusDB
Middleware
Distributed Cache Service
API Gateway
Distributed Message Service for Kafka
Distributed Message Service for RabbitMQ
Distributed Message Service for RocketMQ
Cloud Service Engine
Multi-Site High Availability Service
EventGrid
Dedicated Cloud
Dedicated Computing Cluster
Business Applications
Workspace
ROMA Connect
Message & SMS
Domain Name Service
Edge Data Center Management
Meeting
AI
Face Recognition Service
Graph Engine Service
Content Moderation
Image Recognition
Optical Character Recognition
ModelArts
ImageSearch
Conversational Bot Service
Speech Interaction Service
Huawei HiLens
Video Intelligent Analysis Service
Developer Tools
SDK Developer Guide
API Request Signing Guide
Terraform
Koo Command Line Interface
Content Delivery & Edge Computing
Content Delivery Network
Intelligent EdgeFabric
CloudPond
Solutions
SAP Cloud
High Performance Computing
Developer Services
ServiceStage
CodeArts
CodeArts PerfTest
CodeArts Req
CodeArts Pipeline
CodeArts Build
CodeArts Deploy
CodeArts Artifact
CodeArts TestPlan
CodeArts Check
CodeArts Repo
Cloud Application Engine
MacroVerse aPaaS
KooMessage
KooPhone
KooDrive
Help Center/ MapReduce Service/ User Guide/ MRS Cluster O&M/ MRS Cluster Alarm Handling Reference/ ALM-12037 NTP Server Abnormal (For MRS 2.x or Earlier)

ALM-12037 NTP Server Abnormal (For MRS 2.x or Earlier)

Updated on 2024-09-23 GMT+08:00

Description

This alarm is generated when the NTP server is abnormal.

This alarm is cleared when the NTP server recovers.

Attribute

Alarm ID

Alarm Severity

Auto Clear

12037

Major

Yes

Parameters

Parameter

Description

ServiceName

Specifies the service for which the alarm is generated.

RoleName

Specifies the role for which the alarm is generated.

HostName

Specifies the IP address of the NTP server for which the alarm is generated.

Impact on the System

The NTP server configured on the active OMS node is abnormal. In this case, the active OMS node cannot synchronize time with the NTP server and a time offset may be generated in the cluster.

Possible Causes

  • The NTP server network is faulty.
  • The NTP server authentication fails.
  • The time cannot be obtained from the NTP server.
  • The time obtained from the NTP server is not continuously updated.

Procedure

  1. Check the NTP server network.

    1. On the MRS cluster details page, click the alarm from the real-time alarm list.
    2. In the Alarm Details area, view the additional information to check whether the NTP server fails to be pinged.
      • If yes, go to 1.c.
      • If no, go to 2.
    3. Contact the O&M personnel to check the network configuration and ensure that the network between the NTP server and the active OMS node is in normal state. Then, check whether the alarm is cleared.
      • If yes, no further action is required.
      • If no, go to 2.

  2. Check whether the NTP server authentication fails.

    1. Log in to the active management node.
    2. Run ntpq -np to check whether the NTP server authentication fails. If refid of the NTP server is .AUTH., the authentication fails.
      • If yes, go to 5.
      • If no, go to 3.

  3. Check whether the time can be obtained from the NTP server.

    1. View the alarm additional information to check whether the time cannot be obtained from the NTP server.
      • If yes, go to 3.b.
      • If no, go to 4.
    2. Contact the O&M personnel to rectify the NTP server fault. After the NTP server is in normal state, check whether the alarm is cleared.
      • If yes, no further action is required.
      • If no, go to 4.

  4. Check whether the time obtained from the NTP server fails to be updated.

    1. View the alarm additional information to check whether the time obtained from the NTP server fails to be updated.
      • If yes, go to 4.b.
      • If no, go to 5.
    2. Contact the provider of the NTP server to rectify the NTP server fault. After the NTP server is in normal state, check whether the alarm is cleared.
      • If yes, no further action is required.
      • If no, go to 5.

  5. Collect fault information.

    1. On MRS Manager, choose System > Export Log.
    2. Contact the O&M engineers and send the collected logs.

Reference

None

เราใช้คุกกี้เพื่อปรับปรุงไซต์และประสบการณ์การใช้ของคุณ การเรียกดูเว็บไซต์ของเราต่อแสดงว่าคุณยอมรับนโยบายคุกกี้ของเรา เรียนรู้เพิ่มเติม

Feedback

Feedback

Feedback

0/500

Selected Content

Submit selected content with the feedback