Help Center > > User Guide> Managing Active Clusters> Alarm Reference> ALM-12035 Unknown Data Status After Recovery Task Failure

ALM-12035 Unknown Data Status After Recovery Task Failure

Updated at: Feb 25, 2020 GMT+08:00

Description

If a recovery task fails, the system automatically rolls back. If the rollback fails, data may be lost. When this occurs, an alarm is generated. This alarm is cleared when the next recovery task is executed successfully.

Attribute

Alarm ID

Alarm Severity

Automatically Cleared

12035

Critical

Yes

Parameters

Parameter

Description

ServiceName

Specifies the service for which the alarm is generated.

RoleName

Specifies the role for which the alarm is generated.

HostName

Specifies the host for which the alarm is generated.

TaskName

Specifies the task.

Impact on the System

Data may be lost or the data status may be unknown, both of which may affect services.

Possible Causes

The alarm cause depends on the task details. Handle the alarm according to the logs and alarm details.

Procedure

  1. On MRS Manager, choose System > Export Log.
  2. Contact the O&M personnel and send the collected log information.

Related Information

N/A

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