Configuring Personalized Common Phrases

Prerequisites

None

Procedure

1. Choose Configuration Center > Workbench Configuration > Common Phrase.
2. Click . In the dialog box that is displayed, enter a category name and click Save.

   After the category name is created, you can perform the following operations:

   • Click to update the category name.
   • Click to delete the category name.

3. Select a common phrase category, click Create in the upper right corner, enter a common phrase, select a shortcut (optional), and click Save.
   Figure 1 Create Common Phrases
   

4. Click Save.

Follow-up Procedure

View the configured personalized common phrase and its shortcut in Multimedia on the right of the online chat workbench.