Configuring Message Flow Control Rules

Prerequisites

The tenant has available WhatsApp and SMS channels.

Context

The system performs flow control on WhatsApp and SMS messages sent by users. When the usage reaches a threshold, an alarm is triggered, and a system bulletin is automatically sent to users.

Procedure

1. Sign in to AICC as a tenant administrator and choose Configuration Center > System Management > Message Flow Control.
2. Click New to add a flow control rule.

   A maximum of 20 flow control rules can be added by default. To add more rules, contact O&M personnel.

3. Set parameters based on Table 1.

   Table 1 Parameter description

   Parameter	Description
   Name	Customized name. The value can contain a maximum of 128 characters.
   Description	Customized description. The value can contain a maximum of 256 characters.
   Channel Type	Channel type. WhatsApp SMS
   FC Object	Flow control object. The options are all the following channels of the current tenant: WhatsApp channels SMS channels
   Period Range	Flow control period type. Daily Weekly Monthly Customization: Customize a time range.
   Start time	Start time. This parameter is mandatory when Period Range is set to Weekly or Monthly. Weekly: 1–7 Monthly: 1–31
   Start Time	Start time and end time. This parameter is mandatory when Period Range is set to Customization. The maximum time span is 90 days.
   End Time
   Alarm Threshold (%)	Customized alarm threshold. The value ranges from 0 to 100. The default value is 80.
   Alarm Interval (min)	Customized alarm interval. The value can contain a maximum of 10 digits.
   Prompt Message	Customized prompt message. The value can contain a maximum of 1024 characters.
   Prompt Interval (min)	Customized prompt interval. 1–30 Digits
   Max. Messages	Customized maximum of messages. 1–1000000000 Digits

4. Click Save.
5. Click to enable the rule.