Updated on 2024-08-13 GMT+08:00

Viewing a Customer's Orders

A partner can query all the associated customers' orders.

A salesperson can only query orders of its own customers.

Procedure

  1. Use your partner account to log in to Huawei Cloud.
  2. In the drop-down list of your account name, click Partner Center to go to the Partner Center.
  3. In the top navigation, select Sales > Customers > Customer Orders.

  4. Set search criteria to search for customer orders.

    You can query customers' orders by customer name, order number, and product type.

    • Click the order ID to view order details.

  5. Export a customer's orders.

    • Export orders of the current customer.

      Choose Export > Export Selected. Message "Records exported successfully" is displayed.

    • Export all customer orders.

      Choose Export > Export All. Message "Tasks exported successfully" is displayed.

    • View the export history.
      1. Choose Export > View Export to switch to the Export History page.
      2. Click Download in the Operation column to download and query the customer orders in the Completed status.