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Viewing Customer Alerts
Updated on 2024-08-13 GMT+08:00
Viewing Customer Alerts
Partners can view alerts about customers on Partner Center.
![](https://support.huaweicloud.com/intl/en-us/usermanual-bpconsole/public_sys-resources/note_3.0-en-us.png)
- Customer alerts are updated by day.
- Customer alerts are about customer churn.
- You can view all customer alerts with an Admin account or an account director account.
- If you have customer management or customer alert management permissions, you can view all customer alerts and alert details.
Procedure
- Sign in to Huawei Cloud as a partner.
- Click Partner Center in the drop-down list of your account name.
- In the top navigation, select Sales > Customers > Customer Management.
- Click a number on the Alerts to Be Handled column. The Customer Alerts page is displayed.
- Click the View Alerts tab to view all alerts.
- Click
to view alert details and alert handling information.
- On the right corner above the list, enter a customer name or an account manager name to filter alerts.
Alternatively, you can go to Partner Center > Sales > Customers > Customer Alerts and select the View Alerts tab to view customer alerts.
- Click
Parent topic: Customer Alerts
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