Help Center/ Partner Center/ User Guide/ Distribution Partner Program/ Resellers/ Customers/ Customer Management/ Disassociating from a Customer
Updated on 2024-10-08 GMT+08:00
View PDF
Share

Disassociating from a Customer

You can disassociate with your customers as needed.

Notes:

1. Any problems arising out of the disassociation shall be resolved by you and your customers. Huawei Cloud shall not be held accountable for any consequences.

2. After disassociation, the settlement matters will be handled through negotiation between you and your customers.

3. A customer account is not allowed to submit multiple disassociation applications within three months.

Procedure

  1. Sign in to Huawei Cloud as a partner.
  2. In the drop-down list of your account name, click Partner Center to go to the Partner Center.
  1. On the top navigation bar, select Sales > Customers > Customer Management.
  2. In the customer list, select a customer and click More > Disassociate in the Operation column.

  3. On the displayed page, select I understand the preceding statement and confirm to disassociate from the partner account, and click Disassociate.

  4. In the displayed dialog box, enter a reason and click OK.

  5. A message is displayed indicating that you have been disassociated from the customer.
Parent topic: Customer Management