Help Center/ Billing Center/ User Guide/ Orders/ Unsubscriptions/ Unsubscribing from In-Use Resources/ Instructions
Updated on 2024-10-29 GMT+08:00
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Instructions

After you purchase a yearly/monthly subscription, you can unsubscribe from the in-use resources in the subscription. If you have renewed the subscription, you are also allowed to unsubscribe from the in-use resources in the subscription and the renewal period that has not taken effect. You can unsubscribe from resources on the Unsubscriptions page in the Billing Center.

Important Notes

  • Solution product portfolios and smaller packages can only be unsubscribed from in their entirety.
  • In any given order, bound resources must be unsubscribed from in their entirety, but attached resources can be unsubscribed from separately.

    Example: A customer has purchased a yearly/monthly ECS with a 40 GB general-purpose SSD bound as the system disk and with a VPC network configured. When unsubscribing from the ECS, the customer needs to unsubscribe from it together with the 40 GB general-purpose SSD, but the VPC network can be unsubscribed separately.

  • The following services can be unsubscribed from in batches: Elastic Cloud Server (ECS), Elastic Volume Service (EVS), Relational Database Service (RDS), Virtual Private Cloud (VPC), and Cloud Container Engine (CCE).
  1. Before unsubscription, ensure that data on the resources to be unsubscribed from has been backed up or migrated. After the unsubscription, the resources will be deleted, and the data on them cannot be restored.
  2. Your request for unsubscribing from an order of more than $1000 USD needs to be reviewed by your account manager. If your account manager does not review it within 24 hours, your request will be approved automatically. For more details, see Precautions When You Unsubscribe from Resources Over $1000 USD.