Error Message "Invalid credentials" Is Displayed When a User Logs In to Manager

Symptom

Error message "Invalid credentials" is displayed when a user logs in to Manager.

Possible Causes

• The username or password is not correct.
• The password of the current login user has expired.

Procedure

1. If the password is incorrect, check and enter the correct password.

   (The default administrator of the MRS cluster is admin and the password is set when the cluster is created.)

   Alternatively, reset the user password by referring to Resetting or Changing the Password of Manager User admin.

2. If the password of a cluster user expires or you forgot the password, log in to Manager as an administrator to initialize the password.
   1. Log in to FusionInsight Manager.
   2. Choose System > Permission > User.
   3. Locate the row that contains the target user, click More, and select Initialize Password. In the displayed dialog box, enter the password of the current login user and click OK. In the Initialize Password dialog box, click OK, and enter the password.

      After the password is reset, you need to change the password again when using the new password to log in to Manager.