Full or Incremental Phase Error: The background process is unavailable
Scenarios
During a full or incremental migration or synchronization, an error is reported, and the log information is as follows: service %s failed, cause by: The background process is unavailable. Maybe it has been killed manually or by the operating system. Please restart the task if possible or wait for restarting by itself within 5 minutes.
Possible Causes
During the migration, the DRS process stops unexpectedly.
Solution
No further operation is required. The DRS daemon process automatically resumes the task. The migration and synchronization services are not affected, and data is resumed from the breakpoint. If the task is abnormal, click Resume in the Operation column to resume the task.
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
For any further questions, feel free to contact us through the chatbot.
Chatbot
