Help Center/ Elastic Cloud Server/ FAQs/ ECS Creation FAQ/ What Should I Do If the ECS Fails to Be Provisioned After I Have Paid the Order?

Updated on 2024-09-29 GMT+08:00

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What Should I Do If the ECS Fails to Be Provisioned After I Have Paid the Order?

After you have paid the order, if an SMS message is sent to your mobile phone indicating that the ECS fails to be provisioned, contact customer service of HUAWEI CLOUD at 4000-955-988. The customer service team will help you rectify the failure and provision the required ECS for you. If the failure cannot be rectified within the required time period, you can cancel the order and the customer service will refund the price you have paid to your account.

Parent topic: ECS Creation FAQ

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