Help Center/ Customer Engagement Center/ Operation Management - Agent Workbench Integration with Third-Party Web Pages/ Scenario 1: Integration by Using a URL (in GET Parameter Transfer Mode)/ Scenario Description
Updated on 2023-10-12 GMT+08:00
Scenario Description
When an agent in the call center of an enterprise answers a call, the customer information details page of the calling number (customer) can be displayed at the same time.
The following describes the home page of the enterprise customer service system by taking https://www.huawei.com as an example.
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