POST /CCSQM/rest/ccisqm/v1/qualityitem/queryQualityItemDetail

Scenario

This interface is invoked to query inspection task details.

Method

POST

URI

https://Domain name/apiaccess/CCSQM/rest/ccisqm/v1/qualityitem/queryQualityItemDetail (For example, the domain name is service.besclouds.com.)

Request Description

**Table 1** Request header parameters
No.	Parameter	Type	Mandatory or Not	Description
1	Content-Type	String	No	The value is fixed to application/json; charset=UTF-8.
2	x-app-key	String	No	App key
3	Authorization	String	Yes	Authentication field. The format is Bearer {Value of AccessToken* returned by the tokenByAkSk interface}. (A space is required after Bearer*.)
4	x-UserId	String	Yes	Operator ID You can sign in to the system and go to the employee management page to view the value of userId returned by an interface.

**Table 2** Request body parameters
No.	Parameter	Type	Mandatory or Not	Description
1.1	qualityItemId	Number	Yes	Inspection task ID

Response Description

Status code: 200

**Table 3** Response body parameters
No.	Parameter	Type	Mandatory or Not	Description
1.1	agentIsNull	Boolean	No	Whether the previous node handler is empty. The options are true (yes) and false (no).
1.2	qualityItemRuleHit	Array [Object]	No	Inspection rule details
1.2.1	id	Number	No	List ID
1.2.2	callId	Number	No	Call inspection ID
1.2.3	ruleId	Number	No	Rule ID
1.2.4	ruleName	String	No	Rule name
1.2.5	ruleDescribe	String	No	Rule description
1.2.6	valid	Number	No	Inspection result. The options are 1 (valid), 0 (invalid), and -1 (not evaluated).
1.2.7	type	Number	No	Rule type. The options are 10 (dialog rule), 11 (silence rule), 12 (speed rule), 13 (interruption rule), 60 (sensitive word rule), and 70 (manual inspection rule).
1.2.8	createTime	Number	No	Start time. The value is a timestamp, in seconds.
1.2.9	updateTime	Number	No	Update time. The value is a timestamp, in seconds.
1.2.10	description	String	No	Handling description
1.2.11	appealId	Number	No	Handling ID
1.2.12	reviseId	String	No	Inspection result modification ID
1.2.13	ruleGroupId	Number	No	Rule ID
1.2.14	revise	Number	No	Inspection result modification type. The options are 1 (valid), 0 (invalid), and -1 (not modified).
1.3	title	String	No	Inspection task title
1.4	qualityItem	Object	No	Inspection task details
1.4.1	callId	Number	No	Call inspection ID
1.4.2	taskType	Number	No	Inspection task type. The options are 1 (problem) and 2 (appeal).

Status code: 400
Incorrect request. Check the request path and parameters.
Status code: 401
Unauthorized operation. 1. Check whether you have purchased related services. 2. Contact customer service to check the status of your account.
Status code: 404
The requested content is not found. Check the request path.
Status code: 500
Business failure. Check the values of parameters in the request.

Error Codes

None

Example

Scenario: Query inspection task details.

Request header:

x-app-key:************************************  
X-UserID:1611917095665261978  
Authorization:Bearer ********************************

Request parameters:

{
	"qualityItemId": 16239231508327803347
}

Response parameters:

{
	"qualityItemRuleHit": [{
		"valid": 1,
		"revise": 1,
		"ruleType": 11,
		"reviseId": "silenceRule0c2ce60b-449a-423e-ada5-c69409e6dbab",
		"ruleName": "Silence rule 1",
		"description": "11",
		"id": 16233929967205038091,
		"ruleId": "920806740809748480",
		"ruleGroupId": "groupid_1760cfbb-e24c-4c9f-92f7-2701f154577c"
	}],
	"qualityItem": {
		"callId": "473fbc39-f231-43f4-b1d7-7fc415c6e990",
		"taskType": 2
	}
}

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