Help Center/
Cognitive Engagement Center/
API Reference/
Agent Workbench Interface Reference/
Appendix/
Events
Updated on 2023-09-27 GMT+08:00
Events
- Events Related to Agent State
- Audio and Video Call Event
- Events Related to Outgoing Call
- Recording Events
- Events Related to Voice Playback by Quality Checks
- Events Related to Real-time Quality Control
- Events Related to Physical Phone
- Other Agent-Related Events
- Events Related to Multimedia
- Agent Conference Event
- Events Related to Disaster Recovery
- Phone Linkage Events
Parent topic: Appendix
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbot