Help Center/ Customer Engagement Center/ API Reference/ Monitoring Interface Reference/ Appendix/ Device Types
Updated on 2025-11-13 GMT+08:00
Device Types
| Device type ID | Device type |
|---|---|
| 1 | Skill queue |
| 2 | Agent |
| 3 | IVR service flow |
| 5 | Call |
| 7 | Temporary routing device |
| 8 | Virtual device |
| 10 | CDN device |
| 11 | MELCAS device |
| 14 | PGR (default CDN route controlled by the SCAI) |
| 15 | Conference call |
Parent topic: Appendix
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