Help Center/
Customer Engagement Center/
API Reference/
Monitoring Interface Reference/
Interface Description/
Historical Data Query
Updated on 2025-11-13 GMT+08:00
Historical Data Query
- Obtaining Historical VCC Monitoring Indicators
- Querying Information About Missed Calls in a Specified VDN
- Obtaining Historical IVR Monitoring Indicators
- Obtaining Historical Monitoring Indicators by Skill Queue
- Obtaining Historical Monitoring Indicators by Agent
- Obtaining Historical Monitoring Indicators in a Specified Time Range by Skill
- Obtaining Historical Monitoring Indicators in a Specified Month Range by Skill
- Obtaining Historical Monitoring Indicators in a Specified Time Range by Agent
- Obtaining Historical Monitoring Indicators in a Specified Month by Agent
- Collecting Statistics on Result Sets in Daily Settlement Table for Inbound Calls
- Collecting Statistics on Result Sets in Daily Settlement Table for Outbound Calls
Parent topic: Interface Description
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbot