Changing the Password (Extended)
Prerequisites
- The agent has signed in.
Description
This interface is used by an agent to change the password. The new agent password is not synchronized with the password for sign-in to the AICC. Therefore, do not directly invoke this interface to change the password if the AICC is used.
1. The new password can contain 8 to 32 characters.
2. The new password cannot contain two or more consecutive identical characters.
3. The new password cannot contain three or more consecutive characters in workno.
4. The new password must contain three or more types of the following characters: uppercase letters, lowercase letters, digits, and special characters.
5. The new password must be different from the last five (the quantity is configurable on the WAS) passwords.
Interface Method
The request method must be set to POST. This interface supports only the POST method.
URI
https://IP address:Port number/agentgateway/resource/onlineagent/{agentid}/modifyaccountpwdex
If the CC-Gateway is deployed in single-node mode, set IP address to the CC-Gateway server address and Port number to the HTTPS port number of the CC-Gateway server (the default value is 8043). If the CC-Gateway is deployed in cluster mode, set IP address to the NSLB address and Port number to the default value 8043.
For the CC-Gateway port number on the NSLB, log in to any NSLB node as the nslb user and run the ./nslbctl l command to query the port number. In the query result, the following port is opened by the CC-Gateway to third-party systems through the NSLB.

In the SaaS scenario, contact O&M personnel to obtain the values of IP address and Port number.
|
No. |
Parameter |
Value Type |
Mandatory (Yes/No) |
Description |
|---|---|---|---|---|
|
1 |
agentid |
String |
Yes |
Agent ID. The value ranges from 101 to 999999. |
Method Name in Logs
modifyAccountPwdEx
Request Description
- Message header
Table 2 Parameters in the request message header No.
Parameter
Value Type
Mandatory (Yes/No)
Description
1
Content-Type
String
Yes
Coding mode of the message body. The default value is application/json; charset=UTF-8.
2
Guid
String
Yes
GUID returned by the sign-in interface during static authentication (AUTHMODE is set to 1) or GUID returned by the polling event query interface during dynamic authentication (AUTHMODE is set to 2).
- Message body
Table 3 Parameters in the message body No.
Parameter
Value Type
Mandatory (Yes/No)
Description
1
oldPassword
String
Yes
Old password. The value contains a maximum of 32 characters.
2
newPassword
String
Yes
New password. The value is a string of 8 to 32 characters.
Response Description
|
No. |
Parameter |
Value Type |
Description |
|---|---|---|---|
|
1 |
message |
String |
Description. |
|
2 |
retcode |
String |
Error code. The options are as follows: 0: success Other values: failure |
|
3 |
result |
Object |
Reserved field. |
Triggered Event
- None
Error Code
- 000-002
- 100-006
- 100-007
Example
- Message header
Content-Type:application/json; charset=UTF-8 Guid: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx.AgentGateway1
- Request parameter
{ "oldPassword": "*******", "newPassword": "########" } - Response parameter
{ "result": {}, "message": "success", "retcode": "0" }
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