Message Categories

There are seven categories of messages: finance, product, security, O&M, campaigns, filing, and other messages. Each category contains the message types described as follows:

Finance messages

Message Type	Description
Account balance	Sent when your account is in arrears or when the balance is below a preconfigured threshold.
Account change	Sent when the account is topped-up, a refund has been issued; or there has been a transfer, allocation, payment, or coupon issuing/adjustment.
Partner budget	Sent when a partner adjusts its customer budget or customers' monthly consumption reaches a certain threshold.
Bill	Sent when a bill is generated.
Invoice	Updates you with your invoice status.
Cost management	Updates you with your budget, abnormal costs, cost optimization suggestions, and other cost management information.

Product messages

Message Type	Description
Created or enabled	Sent when a product is created or enabled.
Product resource released	Sent when a product resource is deleted because it expired or because of payments past due.
Customer order expiry	Sent when a customer's order expires.
Customer order payment application	Sent when a customer asks you to pay for their order.
Product resource to expire	Sent before product expiry to remind you of renewal or top-up.
To be released	Sent when subscription expires or when the account has payments that are past due.
Auto-renewal failure	Sent when a product auto-renew failed.
Product auto-renewed	Sent when a product is auto-renewed.
Function launch	Sent when a new function is launched.
Information change	Informs you of changes in HUAWEI CLOUD product or system, configurations, and price.
Function or pricing change	Informs you of changes in HUAWEI CLOUD product and price.
Usage instruction	Sent when a cloud service is enabled.

Security messages

Message Type	Description
Security event	Sent when security services, such as HSS, Anti-DDoS, and WAF, generate messages.
Violation	Informs you of penalties related to legal violations or regulations related to using HUAWEI CLOUD resources.
Vulnerabilities	Sent to inform you of security vulnerabilities.

O&M messages

Message Type	Description
O&M reminder	Informs you of available upgrades, vulnerabilities, filing, product releasing/suspensions, open beta tests, commercial use, and price change.
Service ticket reminder	Informs you of service ticket processing. If default recipients are selected, duplicate SMSs or emails may be sent to them.
CES alarm	Informs you of alarms generated by Cloud Eye.
Fault reminder	Sent when a cloud service is faulty or unavailable.
Professional service & support plan reminder	Sent to inform you of the progress of processional services and support plans.
Upgrade reminder	Informs you of HUAWEI CLOUD product and platform upgrade and carrier migration.

Campaign messages

Message Type	Description
Special offer	Informs you when coupons have been issued, or when there are free trials, activity rewards, exclusive activities, offline activities, or promotional campaigns.
OBT	Sent when you apply for, cancel, or resume OBT, or when OBT expires.
Questionnaire and follow-up	Collects and follows up on your feedback.
Special event	Provides you with updates about special HUAWEI CLOUD events and technologies.