Help Center/
Cognitive Engagement Center/
User Guide/
Tenant Administrator Guide/
Robot Management and Configuration Guide/
Configuring the Preconfiguration Intelligent Flows/
Configuring the Intelligent Agent Assistant/
Q&As
Updated on 2024-10-12 GMT+08:00
Q&As
To use the FAQ recommendation function of the intelligent agent assistant, configure Q&As in the intelligent IVR.
- Choose Knowledge Management > FAQ Management and click to create an FAQ group. Multiple Q&A pairs can be created in an FAQ group.
To use a URL, set Description in the markdown format ([Description](https://url), for example, [Baidu](https://www.baidu.com)).
- After the configuration is complete, return to the Intention Management page and click Active to activate the intention.
Parent topic: Configuring the Intelligent Agent Assistant
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbot