Updated on 2024-10-12 GMT+08:00

Querying the Call History

An operator can view historical calls and their details.

Procedure

  1. Choose Configuration Center > Chatbot Management > Flow Configuration.
  2. Choose System > Historical Call and click the Call History tab.
  3. Set at least one of the time range and calling number as the search criterion.
  4. Click Search to search for all records that meet the criterion.
  5. Click Call Details to view the details of a single call record.