Help Center/ Partner Center/ User Guide/ Distribution Partner Program/ Resellers/ Customers/ Customer Orders/ Viewing a Customer's Orders
Updated on 2025-06-30 GMT+08:00
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Viewing a Customer's Orders

A partner can query all the associated customers' orders.

A salesperson can only query orders of its own customers.

Procedure

  1. Access Partner Center.

    Use your partner account to log in to Huawei Cloud. In the upper right corner, choose Partner Center from the drop-down list of your account name to go to the Partner Center.

  2. View customer orders.

    In the top navigation, select Sales > Customers > Customer Orders.

    On the displayed page, you can view the details about customer orders, including the order number, product type, product type code, order type, order status, association type, customer name, customer account name, customer manager name, customer manager account name, account ID, order placement time, payment time, order amount, and actual payment amount.

    You can use order placement time, customer name, customer account, order number, and product type to filter orders. Currently, the following attributes are supported: Customer Name, Customer Account, Product Type, Order No., Order Type, and Order Status.
    • Click the order ID to view order details.
    • Click View Order Details in the Operation column to view details about an order.

    Click the eye icon next to a header to show or hide the complete content in the column. The content is hidden by default. For example, you can click the eye icon next to Customer Name/Account Name to show or hide the complete content of customer names.

  3. Export a customer's orders.

    • Export orders of the current customer.

      Choose Export > Export Selected. Message "Export task created." is displayed.

      When using the export function of Partner Center, please note that any sensitive information, such as customer names, mobile numbers, and email addresses, will be anonymized.

    • Export all customer orders.

      Choose Export > Export All. Message "Export task created." is displayed.

      When using the export function of Partner Center, please note that any sensitive information, such as customer names, mobile numbers, and email addresses, will be anonymized.

    • View the export history.
      1. Choose Export > View Export to switch to the Export History page.
      2. Click Download in the Operation column to download and view the exported orders.

Parent topic: Customer Orders