Help Center/ Billing Center/ User Guide/ Orders/ My Orders/ Order Statuses

Updated on 2024-09-26 GMT+08:00

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Order Statuses

**Table 1** Order statuses
Order Status	Description
Pending payment	The order has been submitted and is pending payment.
Pending approval	The purchase order has been submitted and is pending approval. The unsubscription request has been submitted and is pending approval.
Refund in progress	The unsubscription or return order has been submitted and the refund is in progress.
Processing	The order has been submitted and the resource is being provisioned.
Completed	The subscriptions, changes, renewals, or unsubscriptions have completed.
Canceled	The order has been canceled by the customer or the system.
Pending review	The order has been placed by an account manager on behalf of their customer and is pending review.

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