Help Center/ TaurusDB/ Troubleshooting/ Connection Issues/ Failed to Connect to a Database as User root

Updated on 2024-12-30 GMT+08:00

View PDF

Failed to Connect to a Database as User root

A database failed to be connected using the root account.

View the kernel error.log to check whether any connection denial records exist.
Check the root permissions. There are two root accounts. One of them is allowed to access only hosts whose IP addresses start with 192.

Contact Huawei Cloud customer service to delete the extra root account.

Parent topic: Connection Issues

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.