Failed to Download or Install the Agent Required by Application-Consistent

1. Log in to the server as the root user.
2. Run the vi /etc/resolv.conf command to edit the /etc/resolv.conf file. Add the DNS server IP address above the existing name server information, as shown in Figure 1.
   Figure 1 Configuring DNS
   

   The format is as follows:

   nameserver DNS server IP address

3. Press Esc, input :wq, and press Enter to save the changes and exit the vi editor.
4. Run the following command to check whether the IP address is added. If yes, the operation is complete.

   cat /etc/resolv.conf

Procedure (Windows)

1. Go to the ECS console and log in to the ECS running Windows Server 2012.
2. Click This PC in the lower left corner.
3. On the page that is displayed, right-click Network and choose Properties from the drop-down list. The Network and Sharing Center page is displayed, as shown in Figure 2. Click Local Area Connection.
   Figure 2 Page for network and sharing center
   

4. In the Activity area, select Properties. See Figure 3.
   Figure 3 Local area connection
   

5. In the Local Area Connection Properties dialog box that is displayed, select Internet Protocol Version 4 (TCP/IPv4) and click Properties. See Figure 4.
   Figure 4 Local area connection properties
   

6. In the dialog box that is displayed, select Use the following DNS server addresses: and configure DNS, as shown in Figure 5. You need to manually change the DNS server address. Obtain the IP address from technical support. Then click OK.
   Figure 5 Configuring DNS