Releasing Consulting Services
Release Flow
Prerequisites
Consulting services are offered on KooGallery as products. This type of products is not traded on KooGallery. KooGallery only provides links to access the products on sellers' official websites.
Procedure
- Go to the Seller Console.
- In the navigation pane, choose Product Management > My Products.
- Click Release New Product in the upper right corner of the page.
The Product Details page is displayed.
- In the Delivery Method area, select Consulting Service.
In the Basic Information area, set Product Name and Version, and upload a logo as instructed.
For details about parameter settings, see Product Release Description.
- Click Next.
The Product Details page is displayed.
- Enter the product information (including Overview, Description, and Highlights), and describe customer cases as instructed.
- You can drag the lower right corner of the Description text box to resize it.
- You can hover the mouse pointer over the customer case you have added, and then you can delete or edit the case.
- Click Next.
The Qualification Information page is displayed.
- Set End User License Agreement, After-Sales Support, User Guide, Software Copyright Certificate, and Open-Source Software Notice as instructed.
- End User License Agreement
The EULA is an online agreement entered into between you and customers. It takes effect when customers select it during order placement. It cannot contain any unfilled content and cannot be stamped. You can drag the lower right corner of the End User License Agreement text box to resize it.
- After-Sales Support
Add the time zone to the end of the service time, for example, (GMT+08:00).
Ensure that your hotline and email address are reachable and you can provide after-sales services as required. If customers purchasing this product cannot contact your company or they do not receive any reply from you after sending emails for multiple times, KooGallery will remove the product from the catalog.
Ensure that you can provide after-sales hotline and email services in English.
- Software Copyright Certificate
Upload a software copyright certificate that matches your product. The uploaded certificate will be reviewed by Huawei Cloud KooGallery to confirm whether your product meets the release requirements. The certificate is only for review and will not be displayed on the product details page.
- Click Next.
The Service Information page is displayed.
- Set Service Information and SEO Information as instructed.
- If you set Public Product to No, the product will be hidden from KooGallery frontend page and search results. Customers can access and purchase the product only by using the product URL you provide. To obtain the URL of such a product, choose Product Management > My Products. In the same row of the product, click Details in the Operation column. The URL is displayed in the Service Information area on the product details page.
- Fill in the SEO information by referring to the instructions to facilitate entry addition of third-party search engines such as Google.
- Click Preview.
The product details page is displayed.
- Confirm the configuration and click Submit.
The message "Are you sure you want to submit the product information?" is displayed.
- Click Yes.
The message "Product release information submitted successfully." is displayed.
- You can upload a maximum of 100 documents or software of 10 GB in total to the Seller Console in a single day.
- When releasing a product, you can click Save Draft to save the product information before submission. You can choose Product Management > My Applications or Product Release > Drafts to view the draft information.
- Huawei Cloud KooGallery will review the product information you submitted within three business days. The review result will be sent to the email address bound to your Huawei Cloud account. The product will be available on KooGallery upon approval from KooGallery.
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