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- Service Overview
- Price Details
- User Guide
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FAQs
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General
- Can a Partner Support Plan Be Shared Among Multiple Users?
- What Does a Partner Support Plan Provide?
- How Do I Configure Account Permissions to Grant O&M Personnel Only the Ticket Permission but Not Other Management Permissions of the Partner Account?
- How Do I Submit a Problem?
- How Long Does It Take to Get a Response?
- How Long Does It Take to Solve My Problem?
- What Languages Are Supported for the Partner Support Plan?
- Which Regions are Partner Support Plans Available In?
- Can I Obtain Professional Services, Such As Cloud Migration and Event Management Service, Free of Charge After Purchasing a Partner Support Plan?
- Billing
- Change History
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General
- General Reference
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Upgrading a Partner Support Plan
HUAWEI CLOUD allows partner support plan upgrade, for example, from Standard to Premier. The upgrade involves the deduction of support fee difference.
Fee changes involved with the upgrade: Calculate the support fee required by the new partner support plan for the remaining service period, subtract the support fee surplus of the old partner support plan, and the result is the support fee to be deducted.
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