How Do I Renew DEW?

Updated on 2025-01-23 GMT+08:00

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This section describes how to renew KMS or a Dedicated HSM instance. After renewal, you can continue to use the KMS and Dedicated HSM instance.

Auto-renewal
If you have selected and agreed to auto renewal of KMS or Dedicated HSM, the system automatically generates a renewal order and renews the subscription based on the original subscription period before the service expires.

Manual renewal

Before the service expires, the system will send an SMS message or email to remind you to renew it.

If you do not renew the service before it expires, it will enter the retention period.

NOTE:

If you do not renew your subscription before it expires, a retention period will apply. The retention period varies with customer tiers. For details, see Retention Period.

**Table 1** Retention period
Service	Edition	Retention Period
KMS	Standard	Keys are frozen. Activate frozen keys by topping up the account.
Dedicated HSM	-	Within the retention period, your Dedicated HSM instances cannot be used but are reserved for you. If the retention period expires, your Dedicated HSM instances will be released.

NOTE:

Frozen keys cannot be used for encryption or decryption. To prevent unnecessary losses, it is recommended that you renew the service in time.
Data related to Dedicated HSM instances will get lost when the instances are released. To prevent unnecessary losses, it is recommended that you renew the service or top up the account in time.

Prerequisites

You have obtained the login account (with the BSS Administrator and KMS Administrator permissions) and password for logging in to the management console.

NOTE:

An account with the BSS Administrator permission can perform any operation on all menu items in the account center, billing center, and resource center.

Procedure

Log in to the management console.
Click in the upper left corner of the management console and select a region or project.
In the navigation pane on the left, click and choose Security & Compliance > Data Encryption Workshop.
In the upper right corner, click Renew.
On the renewal management page, complete the renewal as prompted.

For details, see Manually Renewing a Resource.