Esta página ainda não está disponível no idioma selecionado. Estamos trabalhando para adicionar mais opções de idiomas. Agradecemos sua compreensão.
- What's New
- Function Overview
-
Product Bulletin
- Vulnerability Notice
-
Product Notices
- [Notice] Starting OBT for DDS Cluster 5.0 on Nov 5, 2024
- [Notice] Huawei Cloud DDS Replica Set 5.0 Will Be Released Commercially on Oct 11, 2024
- [Notice] Huawei Cloud DDS 3.4 Will Be Discontinued on Oct 11, 2024
- [Notice] Starting OBT for DDS 5.0 on July 24, 2024
- [Notice] Specifications with CPU-Memory Ratio of 1:8 Will Be Available for x86-Powered Enhanced II Replica Set Instances and Cluster Shards on February 15, 2023
- [Notice] DDS 4.4 OBT Invitation
- [Product Discontinuation Notice] Huawei Cloud Document Database Service (DDS) Single Node Instances Will Be Discontinued on July 15, 2023
- [Notice] Huawei Cloud DDS 4.4 Will Be Released Commercially on Oct 08, 2023
- Version Description
- Product Release Notes
-
Service Overview
- Infographics
- What Is DDS?
- Advantages
- Comparison Between DDS and On-Premises Databases
- Typical Application Scenarios
- Functions and Features
- System Architecture
- Instances
- Notes and Constraints
- Basic Concepts
- Compatibility
- Security
- Permissions
- Related Services
- Mapping Between DDS Versions and Community Versions
- Billing
- Getting Started
-
User Guide
- Buying an Instance
-
Connecting to a DB Instance
- Connecting to a Cluster Instance
- Connecting to a Replica Set Instance
- Connecting to a Single Node Instance
- Data Migration
- Performance Tuning
- Permissions Management
- Instance Lifecycle Management
-
Instance Modifications
- Changing an Instance Name
- Changing an Instance Description
- Modifying an Instance Tag
- Changing the Name of the Replica Set in the Connection Address
- Upgrading a Minor Engine Version
- Upgrading a Major Engine Version
- Scaling Up Storage Space
- Changing an Instance Class
- Changing Cluster Instance Nodes
- Changing Replica Set Instance Nodes
- Configuring the Maintenance Window
- Changing an AZ
- Updating the OS of a DB Instance
-
Data Backups
- Backup Principles and Solutions
- Configuring an Automated Backup Policy
- Configuring an Incremental Backup Policy
- Configuring the Cross-Region Backup Policy
- Setting Backup Method for a DB Instance
- Creating a Manual Backup
- Deleting a Manual Backup
- Deleting an Automated Backup
- Stopping a Backup
- Downloading a Backup File
-
Data Restorations
- Solutions
- Restoring Data to a New Instance
- Restoring Data to the Original Instance
- Restoring Data to a Point in Time
- Restoring Data to an On-Premises Database
- Restoring Data of Enhanced Edition
-
Parameter Template Management
- Overview
- Creating a Parameter Template
- Modifying DDS DB Instance Parameters
- Viewing Parameter Change History
- Exporting a Parameter Template
- Comparing Parameter Templates
- Replicating a Parameter Template
- Resetting a Parameter Template
- Applying a Parameter Template
- Viewing Application Records of a Parameter Template
- Modifying the Description of a Parameter Template
- Deleting a Parameter Template
- Connection Management
- Database Usage
- Data Security
- Monitoring and Alarm Reporting
- Auditing
- Logs
- Task Center
- DBA Assistant
- SQL Execution Control
- Cross-AZ Disaster Recovery
- Tags
- Quotas
- DDS Usage Suggestions
- Developer Guide
-
Best Practices
- Overview
- Security Best Practices
- Common Methods for Connecting to a DDS Instance
- From Other Cloud MongoDB to DDS
- From On-Premises MongoDB to DDS
- From ECS-hosted MongoDB to DDS
- How Do Replica Sets Achieve High Availability and Read/Write Splitting?
- Sharding
- How Do I Improve DDS Performance by Optimizing SQL Statements?
- How Do I Prevent the dds mongos Cache Problem?
- How Do I Solve the High CPU Usage Issue?
- How Do I Troubleshoot High Memory Usage of DDS DB Instances?
- What Can I Do If the Number of Connections of an Instance Reaches Its Maximum?
- Creating a User and Granting the Read-Only Permission to the User
- Proper Use of Data Definition Languages (DDL) Statements
- How Is a DDS Node Going to Be Disconnected and What Can I Do?
- Security White Paper
- Performance White Paper
-
API Reference
- Before You Start
- API Overview
- Calling APIs
- Getting Started
-
APIs V3.0 (Recommended)
- Querying the API Version
- Querying Database Version Information
- Querying Database Specifications
- Querying the Database Disk Type
-
DB Instance Management
- Creating a DB Instance
- Restarting a DB Instance
- Deleting a DB Instance
- Querying Instances and Details
- Scaling Up Storage Space
- Adding Nodes for a Cluster Instance
- Modifying DB Instance Specifications
- Performing a Primary/Secondary Switchover in a Replica Set Instance
- Enabling or Disabling SSL
- Modifying a DB Instance Name
- Changing an Instance Description
- Changing a Database Port
- Changing a Security Group
- Binding an EIP
- Unbinding an EIP
- Changing a Private IP Address
- Creating Shard or Config IP Addresses of a Cluster Instance
- Configuring Cross-CIDR Access for a Replica Set
- Querying AZs to Which an Instance Can Be Migrated
- Migrating a DB Instance to Another AZ
- Setting the Recycle Bin Policy
- Adding Nodes to a Replica Set Instance
- Adding a Read Replica to an Instance
- Upgrading the Database Patch
- Enabling or Disabling Monitoring by Seconds
- Querying Second-Level Monitoring Configurations
- Configuring the Maintenance Window
- Querying the Recycling Policy of a DB Instance
- Querying DB Instances in the Recycle Bin
- Checking for Weak Passwords
- Querying the Estimated Database Patch Upgrade Duration
- Querying Instance Disk Information
- Obtaining the SSL Certificate Download Address
- Querying the Name of the Replica Set in the Connection Address
- Changing the Name of the Replica Set in the Connection Address
- Deleting Instance Nodes
- Deleting a Read Replica of an Instance
- Querying Access Across CIDR Blocks for a Replica Set Instance
- Querying LTS Log Configurations
- Associating an Instance with an LTS Log Stream
- Disassociating an Instance from an LTS Log Stream
- Configuring an Autoscaling Policy for Storage Space
- Querying the Autoscaling Policy of Storage Space
- Upgrading the Minor Versions of DB Instances in Batches
- Connection Management
-
Backup and Restoration
- Creating a Manual Backup
- Deleting a Manual Backup
- Querying the Backup List
- Querying an Automated Backup Policy
- Setting an Automated Backup Policy
- Restoring Data to a New DB Instance
- Obtaining the Link for Downloading a Backup File
- Querying the Restoration Time Ranges
- Obtaining the List of Databases That Can Be Restored
- Obtaining the List of Database Collections That Can Be Restored
- Restoring Data to the Original DB Instance
- Restoring Databases and Tables to a Point in Time
- Stopping a Backup
- Deleting Manual Backups in Batches
-
Parameter Configuration
- Obtaining Parameter Templates
- Creating a Parameter Template
- Deleting a Parameter Template
- Obtaining Details About a Parameter Template
- Modifying a Parameter Template
- Applying a Parameter Template
- Obtaining Parameters of a Specified DB Instance
- Modifying Parameters of a Specified DB Instance
- Querying Available DB Instances
- Viewing Application Records of a Parameter Template
- Viewing Parameter Change History
- Comparing Parameter Templates
- Replicating a Parameter Template
- Resetting a Parameter Template
- Checking Whether a Parameter Template Name Is Unique
- Viewing Parameter Change History of an Instance
-
Log Information Queries
- Querying Database Slow Logs (New)
- Obtaining Links for Downloading Slow Query Logs
- Showing Original Slow Logs
- Querying Database Error Logs (New)
- Obtaining Links for Downloading Error Logs
- Configuring SQL Audit
- Querying SQL Audit Policy
- Obtaining the Audit Log List
- Obtaining Links for Downloading Audit Logs
- Querying the Switch of Show Original Log
- Deleting Audit Logs
- Tag Management
-
Managing Databases and Users
- Creating a Database User
- Creating a Database Role
- Querying Details About Database Users
- Querying the Database Role List
- Changing the Password of a Database User
- Checking the Password for Logging In to a Database
- Querying Cluster Balancing Settings
- Enabling or Disabling Cluster Balancing
- Setting the Activity Time Window for Cluster Balancing
- Deleting a Database User
- Deleting a Database Role
- Querying Databases
- Quota Management
- Database O&M
- Task Management
- API V3 (Unavailable Soon)
- Examples
- Permissions Policies and Supported Actions
- Appendix
- SDK Reference
-
FAQs
-
Product Consulting
- What Is the Relationship Between DDS and MongoDB Community Edition?
- Q&A About Switching Storage Engine to RocksDB for DDS 4.2 and Later Versions
- What Are the Differences Between DDS and GeminiDB Mongo?
- What Precautions Should Be Taken When Using DDS?
- What Is the Availability of DDS DB Instances?
- Will My DDS DB Instances Be Affected by Other Users' DDS DB Instances?
- Does DDS Support Multi-AZ Deployment?
- Can I Change the VPC for a Created Instance?
- Can I Change the Region for a Created Instance?
- What Is Hidden Node?
- Database Versions
- Resource Freezing, Release, Deletion, and Unsubscription
-
Resource and Disk Management
- Which Items Occupy the Storage Space of DDS Instances?
- Which Types of Logs and Files Occupy DDS DB Instance Storage Space?
- Why Is the Storage Space Usage Displayed on the GUI Smaller Than the Actual Usage?
- Why Does Available Disk Space Not Increase After Data Is Deleted?
- Why Is the Resident Memory of a 4 vCPUs/8 GB Memory Replica Set Instance Only 4 GB?
- Capacity Expansion and Specification Changes
-
Database Performance
- When Will a Primary/Standby Switchover Be Triggered for a Cluster or Replica Set?
- High Storage Usage
- What Is the Time Delay for Primary/Secondary Synchronization in a Replica Set?
- How Is Data Transferred Between the Primary and Secondary Nodes of a Replica Set?
- How Do I Clear an Alarm Saying the Shard Memory Usage Exceeds 90%?
- What Can I Do If a Query Error Is Reported After Data Is Written Into the DDS Cluster?
- Database Permissions
-
Creation and Deletion
- How Do I Select Instance Specifications and Nodes?
- Why Is an Instance Not Displayed on the Console After It Is Created?
- Can I Use a Template to Create DDS DB Instances?
- Why Is Data Missing from My Database?
- Will My Backups Be Deleted If I Delete My Cloud Account?
- What Are the Differences Between Instance Deletion and Unsubscription?
-
Database Connection
- What Should I Do If I Fail to Connect to a DDS Instance?
- What Can I Do If the Number of Connections of an Instance Reaches Its Maximum?
- How Do I Query and Limit the Number of Connections?
- What Should I Do If the ECS and DDS Are Deployed in Different VPCs and They Cannot Communicate with Each Other?
- Do Applications Need to Support Automatic Reconnecting to the DDS Database?
- How Do I Create and Log In to an ECS?
- Installing a Client
- Database Usage
- Database Migration
- Database Storage
- Database Parameters
- Backup and Restoration
- Network Security
- Monitoring and Alarm
-
Product Consulting
-
Troubleshooting
- Overview
- DDS Instance Node Fault Handling Mechanism
- Connection Failure Message: network error while attempting to run command 'isMaster'
- Connection Failure Messages: No route to host and connection attempt failed
- Connection Failure Message: Authentication failed
- Connection Failure Message: couldn't connect to server
- Connection Failure Message: cannot list multiple servers in URL without 'replicaSet' option
- Connection Failure Message: Timeout while receiving message
- Connection Failure Message: exception: login failed and U_STRINGPREP_PROHIBITED_ERROR
- Change History
- Videos
- Glossary
-
More Documents
-
User Guide (ME-Abu Dhabi Region)
- Introduction
- Logging In to the DDS Console
- Getting Started with Clusters
- Getting Started with Replica Sets
- Connection Management
- Migrating Data
- Account Management
-
Instance Management
- Changing a DB Instance Name
- Adding Cluster Instance Nodes
- Reverting Cluster Instance Nodes
- Scaling Up Storage Space
- Changing the CPU or Memory of a Cluster DB Instance
- Changing the CPU or Memory of a Replica Set DB Instance
- Manually Switching the Primary and Secondary Nodes of a Replica Set
- Exporting DB Instance Information
- Restarting a DB Instance or a Node
- Deleting a DB Instance
- Recycling a DB Instance
- Backup and Restore
- Parameter Group Settings
- Task Center
- Monitoring and Alarm Reporting
- Auditing
- Log Management
- Tag
-
FAQs
- Product Consulting
- Database Performance
- Creation and Deletion
-
Database Connection
- Can an External Server Access the DDS DB Instance?
- What Is the Number of DDS Database Connections?
- What Should I Do If an ECS Cannot Connect to a DDS DB Instance?
- What Should I Do If a Database Client Problem Causes a Connection Failure?
- What Should I Do If a DDS Server Problem Causes a Connection Failure?
- How Can My Applications Access a DDS DB Instance in a VPC?
- Do Applications Need to Support Automatic Reconnecting to the DDS Database?
- How Do I Create and Log In to an ECS?
- How Can I Install a MongoDB Client?
- How Do I Install Robo 3T?
- Database Usage
- Database Storage
- Database Parameter Modification
- Backup and Restoration
- Network Security
- Resource Monitoring
- Log Management
- Which Commands are Supported or Restricted by DDS?
- Change History
-
API Reference (ME-Abu Dhabi Region)
- Before You Start
- API Overview
- Calling APIs
- Getting Started
-
API Description
- Querying the API Version
- Querying Database Version Information
- Querying All DB Instance Specifications
-
DB Instance Management
- Creating a DB Instance
- Restarting a DB Instance
- Deleting a DB Instance
- Querying DB Instances
- Scaling Up Storage Space
- Adding Nodes for a Cluster Instance
- Modifying DB Instance Specifications
- Performing a Primary/Secondary Switchover in a Replica Set Instance
- Enabling or Disabling SSL
- Modifying a DB Instance Name
- Changing a Database Port
- Changing a Security Group
- Binding an EIP
- Unbinding an EIP
- Changing a Private IP Address
- Backup and Restoration
- Tag Management
- Permissions Policies and Supported Actions
- Appendix
- Change History
-
User Guide (Paris Region)
- Introduction
- Logging In to the DDS Console
- Getting Started with Clusters
- Getting Started with Replica Sets
- Connection Management
- Migrating Data
- Account Management
-
Instance Management
- Changing a DB Instance Name
- Adding Cluster Instance Nodes
- Reverting Cluster Instance Nodes
- Scaling Up Storage Space
- Changing the CPU or Memory of a Cluster DB Instance
- Changing the CPU or Memory of a Replica Set DB Instance
- Manually Switching the Primary and Secondary Nodes of a Replica Set
- Exporting DB Instance Information
- Restarting a DB Instance or a Node
- Deleting a DB Instance
- Backup and Restore
- Parameter Group Settings
- Task Center
- Monitoring and Alarm Reporting
- Auditing
- Log Management
- Tag
-
FAQs
- Product Consulting
- Database Performance
- Creation and Deletion
-
Database Connection
- Can an External Server Access the DDS DB Instance?
- What Is the Number of DDS Database Connections?
- What Should I Do If an ECS Cannot Connect to a DDS DB Instance?
- What Should I Do If a Database Client Problem Causes a Connection Failure?
- What Should I Do If a DDS Server Problem Causes a Connection Failure?
- How Can My Applications Access a DDS DB Instance in a VPC?
- Do Applications Need to Support Automatic Reconnecting to the DDS Database?
- How Do I Create and Log In to an ECS?
- How Can I Install a MongoDB Client?
- How Do I Install Robo 3T?
- Database Usage
- Database Storage
- Database Parameter Modification
- Backup and Restoration
- Network Security
- Log Management
- Which Commands are Supported or Restricted by DDS?
- Change History
-
API Reference (Paris Region)
- Before You Start
- API Overview
- Calling APIs
- Getting Started
-
API Description
- Querying the API Version
- Querying Database Version Information
- Querying All DB Instance Specifications
-
DB Instance Management
- Creating a DB Instance
- Restarting a DB Instance
- Deleting a DB Instance
- Querying DB Instances
- Scaling Up Storage Space
- Adding Nodes for a Cluster Instance
- Modifying DB Instance Specifications
- Performing a Primary/Secondary Switchover in a Replica Set Instance
- Enabling or Disabling SSL
- Modifying a DB Instance Name
- Changing a Database Port
- Changing a Security Group
- Binding an EIP
- Unbinding an EIP
- Changing a Private IP Address
- Backup and Restoration
- Appendix
- Change History
-
User Guide (Kuala Lumpur Region)
- Introduction
- Logging In to the DDS Console
- Getting Started with Clusters
- Getting Started with Replica Sets
- Connection Management
- Migrating Data
- Account Management
-
Instance Management
- Changing a DB Instance Name
- Adding Cluster Instance Nodes
- Reverting Cluster Instance Nodes
- Scaling Up Storage Space
- Changing the CPU or Memory of a Cluster DB Instance
- Changing the CPU or Memory of a Replica Set DB Instance
- Manually Switching the Primary and Secondary Nodes of a Replica Set
- Exporting DB Instance Information
- Restarting a DB Instance or a Node
- Deleting a DB Instance
- Recycling a DB Instance
- Backup and Restore
- Parameter Group Settings
- Task Center
- Monitoring and Alarm Reporting
- Auditing
- Log Management
- Tag
-
FAQs
- Product Consulting
- Database Performance
- Creation and Deletion
-
Database Connection
- Can an External Server Access the DDS DB Instance?
- What Is the Number of DDS Database Connections?
- What Should I Do If an ECS Cannot Connect to a DDS DB Instance?
- What Should I Do If a Database Client Problem Causes a Connection Failure?
- What Should I Do If a DDS Server Problem Causes a Connection Failure?
- How Can My Applications Access a DDS DB Instance in a VPC?
- Do Applications Need to Support Automatic Reconnecting to the DDS Database?
- How Do I Create and Log In to an ECS?
- How Can I Install a MongoDB Client?
- How Do I Install Robo 3T?
- Database Usage
- Database Storage
- Database Parameter Modification
- Backup and Restoration
- Network Security
- Resource Monitoring
- Log Management
- Which Commands are Supported or Restricted by DDS?
- Change History
-
API Reference (Kuala Lumpur Region)
- Before You Start
- API Overview
- Calling APIs
- Getting Started
-
API Description
- Querying the API Version
- Querying Database Version Information
- Querying All DB Instance Specifications
-
DB Instance Management
- Creating a DB Instance
- Restarting a DB Instance
- Deleting a DB Instance
- Querying DB Instances
- Scaling Up Storage Space
- Adding Nodes for a Cluster Instance
- Modifying DB Instance Specifications
- Performing a Primary/Secondary Switchover in a Replica Set Instance
- Enabling or Disabling SSL
- Changing the Administrator Password
- Modifying a DB Instance Name
- Changing a Database Port
- Changing a Security Group
- Binding an EIP
- Unbinding an EIP
- Changing a Private IP Address
- Backup and Restoration
- Tag Management
- Permissions Policies and Supported Actions
- Appendix
- Change History
-
User Guide (ME-Abu Dhabi Region)
- General Reference
Copied.
Pay-Per-Use Billing
Pay-per-use billing means you pay nothing up front and are not tied into any contract or commitment. This section describes the billing rules for pay-per-use DB instances.
Application Scenarios
Pay-per-use billing is good for short-term, bursty, or unpredictable workloads that cannot tolerate any interruptions, such as applications for e-commerce flash sales, temporary testing, and scientific computing.
Billed Items
You are billed for the following items on a pay-per-use basis.
Billed Item |
Billing |
---|---|
Instance specifications |
vCPUs and memory |
Storage space |
Instance storage space, which is billed hourly on a pay-per-use basis. |
Backup space |
DDS provides free backup storage of the same size as your purchased database storage. After the free backup space is used up, charges are applied based on the backup space pricing details. Pricing is listed on a per-hour basis, but bills are calculated based on the actual usage duration. |
(Optional) EIP bandwidth |
If an EIP is purchased along with a pay-per-use DB instance and the EIP is billed by bandwidth. You are not billed for traffic generated through a private network. |
(Optional) Audit logs |
You will be billed for the storage space for database audit logs. |
The backup space fee is not included. For details about the backup price, see the Product Pricing Details page.

- Instance specifications (including vCPUs and memory)
- Selected storage space
The backup space fee is not included. For details about the backup price, see the Product Pricing Details page.
Billed Usage Period
Pay-per-use DB instance usage is calculated by the second and billed every hour. The billing starts when the DB instance is launched and ends when the DB instance is deleted.
It takes a certain time to create a DB instance. The billing starts from the time in the End Time column on the Task Center page.
For example, if you purchased a pay-per-use DB instance at 8:45:30 and deleted it at 8:55:30, you are billed for the 600 seconds from 8:45:30 to 8:55:30.
Billing Examples
Suppose you purchased a pay-per-use replica set DB instance (instance specifications: 2 vCPUs | 4 GB; number of nodes: 3; storage: 40 GB; backup space: 50 GB (40 GB for free)) on April 18, 2023, 9:59:30, and deleted it on April 18, 2023, 10:45:46. Two usage periods will be billed:
- Usage of 30 seconds from 9:59:30 to 10:00:00
- Usage of 2,746 seconds from 10:00:00 to 10:45:46
- From April 18, 2023, 10:00:00 to April 18, 2023, 10:45:00, 20 GB of free backup space was used.
- From April 18, 2023, 10:45:00 to April 18, 2023, 10:45:46, another 10 GB of backup space was used, which was billed for 46 seconds.
The price displayed in the pricing details is per hour, so you need to divide it by 3,600 to obtain the price for each second and then multiple the per-second price by the total number of seconds. DDS resources are billed individually as follows:
Resource |
Formula |
Unit Price |
---|---|---|
Instance specifications (including vCPUs and memory) |
Unit price of the instance specifications x Required duration x Number of nodes |
See Specifications in DDS Pricing Details. |
Storage space |
Unit price of the storage space x Required duration x Storage capacity (GB) |
See Storage Space in DDS Pricing Details. |
Backup space |
Unit price of the backup space x Billed duration x (Backup capacity – Storage capacity) (GB) The billed duration refers to the length of time the billed backup space was used for. |
See Backup Storage Space in DDS Pricing Details. |
EIP bandwidth |
Billed by fixed bandwidth |
See EIP Pricing Details. |
Figure 2 shows how the total price is calculated.
The prices in the figure are examples only. The actual prices are those displayed on DDS Pricing Details.
Price Change After Specification Change
If you change the specifications of a pay-per-use DB instance, the original order will become invalid and a new order will be placed. You will be billed based on the new instance specifications.
If you change the instance specifications within a given hour, multiple records will be generated. Different records record the billing for different instance specifications.
For example, if you purchased a pay-per-use DB instance (2 vCPUs | 8 GB) at 9:00:00 and changed the instance specifications to 4 vCPUs | 16 GB at 9:30:00, the following items will be billed:
- DB instance (2 vCPUs | 8 GB) usage from 9:00:00 to 9:30:00
- DB instance (4 vCPUs | 16 GB) usage from 9:30:00 to 10:00:00
Impacts of Arrears
Figure 3 shows the statuses a pay-per-use DB instance can have throughout its lifecycle. After a DB instance is purchased, it enters the valid period and runs normally during this period. If your account goes into arrears, the DB instance enters a grace period and then a retention period.
Arrears Reminder
The system will bill you for pay-per-use DB instances after each billing cycle ends. If your account goes into arrears, we will notify you by email, SMS, or in-app message.
Impacts of Arrears
If your account is insufficient to pay your amount due, your account goes into arrears, and the pay-per-use DB instance enters the grace period. You are still responsible for expenditures generated during the grace period. You can view the charges on the Billing Center > Overview page and pay any past due balance as needed.
If you do not bring your account balance current before the grace period expires, the DB instance turns to Frozen and enters a retention period. You cannot perform any operations on a pay-per-use DB instance in the Frozen status.
If you do not bring your account balance current before the retention period ends, the DB instance will be released and data cannot be restored.
- During the retention period, you cannot access or use your DB instance but data stored in it can be retained. The retention period for the Huawei Cloud International website is 15 days.
- During the grace period, you can access and use only some resources of your DB instance. The grace period for the Huawei Cloud International website is 15 days.
- For details about top-up, see Topping Up an Account.
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
For any further questions, feel free to contact us through the chatbot.
Chatbot