Help Center/ MapReduce Service/ User Guide (Kuala Lumpur Region)/ FusionInsight Manager Operation Guide (Applicable to 3.x)/ Alarm Reference (Applicable to MRS 3.x)/ ALM-12034 Periodical Backup Failure
Updated on 2022-08-12 GMT+08:00
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ALM-12034 Periodical Backup Failure

Description

The system executes the periodic backup task every 60 minutes. This alarm is generated when a periodical backup task fails to be executed. This alarm is cleared when the next backup task is executed successfully.

Attribute

Alarm ID

Alarm Severity

Auto Clear

12034

Major

Yes

Parameters

Name

Meaning

Source

Specifies the cluster or system for which the alarm is generated.

ServiceName

Specifies the service for which the alarm is generated.

RoleName

Specifies the role for which the alarm is generated.

HostName

Specifies the host for which the alarm is generated.

TaskName

Specifies the task.

Impact on the System

There are not available backup packages for a long time, so the system cannot be restored in case of exceptions.

Possible Causes

The alarm cause depends on the task details. Handle the alarm according to the logs and alarm details.

Procedure

Check whether the disk space is sufficient.

  1. In the FusionInsight Manager portal, click O&M > Alarm > Alarms.
  2. In the alarm list, click in the row where the alarm is located and obtain TaskName from Location.
  3. Choose O&M > Backup and Restoration > Backup Management.
  4. Search for the backup task based on TaskName and click More in the Operation column. In the displayed dialog box, click View History and view the task details.
  5. In the displayed dialog box and click to check whether the following message is displayed: Failed to backup xx due to insufficient disk space, move the data in the xx directory to other directories.

    • If yes, go to 6.
    • If no, go to 13.

  6. Choose Backup Path > View and obtain the Backup Path.
  7. Log in to the node as user root and run the following command to check the node mounting details:

    df -h

  8. Check whether the available space of the node to which the backup path is mounted is less than 20 GB.

    • If yes, go to 9.
    • If no, go to 13.

  9. Check whether there are many backup packages in the backup directory.

    • If yes, go to 10.
    • If no, go to 13.

  10. Enable the available space of the node to which the backup directory is mounted to be greater than 20 GB by moving backup packages out of the backup directory or delete the backup packages.
  11. After the problem is resolved, perform the backup task again and check whether the backup task execution is successful.

    • If yes, go to 12.
    • If no, go to 13.

  12. After 2 minutes, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 13.

Collect fault information.

  1. On the FusionInsight Manager portal, choose O&M > Log > Download.
  2. Select Controller from the Service and click OK.
  3. Click in the upper right corner, and set Start Date and End Date for log collection to 10 minutes ahead of and after the alarm generation time, respectively. Then, click Download.
  4. Contact the O&M personnel and send the collected log information.

Alarm Clearing

After the fault is rectified, the system automatically clears this alarm.

Related Information

None