Help Center/
    
      
      Customer Engagement Center/
      
      
        
        
        Agent Integration-OpenEye H5 Softphone Interface Integration/
        
        
        Voice Call Interfaces/
        
        
        Voice and Video Calls/
        
      
      Events
    
  
  
    
        Updated on 2023-10-12 GMT+08:00
        
          
          
        
      
      
      
      
      
      
      
      
  
      
      
      
        
Events
- onCallIncoming (Inbound Call Event)
 - onCallOutGoing (Outbound Call Event)
 - onCallRingBack (Ringback Event)
 - onCallConnected (Call Connection Event)
 - onCallEnded (Call End Event)
 - onCallEndedFailed (Call End Failure Event)
 - onCallRtpCreated (RTP Channel Establishment Event)
 
   Parent topic: Voice and Video Calls
  
 Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
                The system is busy. Please try again later.
                
            
        For any further questions, feel free to contact us through the chatbot.
Chatbot