Error Codes

If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in API Gateway Error Codes.

Parent topic: Appendix

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Status Code	Error Codes	Error Message	Description	Solution
400	VOD.10053	The request parameter is illegal.	The request parameter is illegal, illegal field	Check against the parameter value format defined in the API.
400	VOD.10081	The request parameters are illegal, please check.	The request parameters are illegal, please check.	Invalid request parameter.
400	VST.10001	The request parameter is illegal.	The request parameter is illegal, illegal field	Check against the parameter value format defined in the API.
400	VST.10002	Internal system error.	System problem	Contact technical support.
400	VST.10004	Identity authentication failed.	Authentication failed	Check whether authentication parameters such as Token are correct.
403	VOD.10051	Internal system error.	System problem	Contact technical support.
403	VOD.10052	The internal communication of the service is abnormal.	The internal communication of the service is abnormal	Contact technical support.
403	VOD.10054	Identity authentication failed.	Authentication failed	Check whether authentication parameters such as Token are correct.
403	VOD.10055	The user is not authenticated by real name.	User does not have real-name authentication	Check whether real-name authentication has been completed.
403	VOD.10056	The user is in an abnormal state.	The user is in an abnormal state	Check your account status.
403	VOD.10057	Tenant ID verification failed.	Tenant ID verification failed	Check whether the tenant ID is correct.
403	VOD.10058	The request method is incorrect.	The request method is incorrect.	Check the request method.
403	VOD.10059	The requested content type is incorrect.	The requested content type is incorrect	Check the request content type.
403	VOD.10060	Media asset is not downloaded successfully or not released, please check.	Media asset is not downloaded successfully or not released, please check.	The media file has not been downloaded or published. Please check.
403	VOD.10061	The operation failed, and the current media asset status is not allowed to be updated.	The operation failed, and the current media asset status is not allowed to be updated.	Operation failed. The current media file status cannot be updated.
403	VOD.10063	Media asset type is not supported at this time.	Media asset type is not supported at this time.	The media file type is not supported currently.
403	VOD.10065	Media asset classification already exists, please check.	Media asset classification already exists, please check.	The media file category already exists. Please check.
403	VOD.10066	The media asset classification exceeds the maximum level, please check.	The media asset classification exceeds the maximum level, please check.	The number of media file category levels exceeds the maximum. Please check.
403	VOD.10067	Media asset classification exceeds the maximum number limit, please check.	Media asset classification exceeds the maximum number limit, please check.	The number of media file categories exceeds the maximum. Please check.
403	VOD.10069	The topic already exists, please check.	The topic already exists, please check.	The topic already exists. Please check.
403	VOD.10070	Set message notification failed, no permission to post message to topic, please check.	Set message notification failed, no permission to post message to topic, please check.	Configure event notifications failed. You do not have the permission for publishing messages to the topic.
403	VOD.10071	Referer header field verification failed, please check.	Referer header field verification failed, please check.	Verify the referer header failed. Please check.
403	VOD.10072	The url authentication setting failed. The old key has not expired. The new key cannot be set. Please set the new key again after expiration.	The url authentication setting failed. The old key has not expired. The new key cannot be set. Please set the new key again after expiration.	Configure URL authentication failed. The old key has not expired and the new key cannot be configured. After the old key expires, configure the new key.
403	VOD.10073	Failed to create a media asset transcoding task. Contact technical support.	Failed to create a media asset transcoding task. Contact technical support.	Create a media file transcoding task failed. Contact technical support.
403	VOD.10074	There is no permission to perform this operation.	There is no permission to perform this operation.	You do not have the permission for performing this operation.
403	VOD.10076	Failed to get the object storage source file.	Failed to get the object storage source file.	Obtain the input file from OBS failed.
403	VOD.10077	hms request playback interface authentication failed.	hms request playback interface authentication failed.	The HMS request to the playback API failed the authentication.
403	VOD.10078	The public measurement limit, the usage exceeds the threshold.	The public measurement limit, the usage exceeds the threshold.	The usage exceeds the OBT quota.
403	VOD.10079	The task was processed successfully.	The task was processed successfully.	The task has been completed.
403	VOD.10080	The task is being processed.	Task processing.	The task is being handled.
403	VOD.10082	The template group already exists.	The template group already exists.	The template group already exists.
403	VOD.10083	The current media asset status does not support this operation.	The current media asset status does not support this operation.	This operation is not supported under the current media file or resource status.
403	VOD.10084	Media asset release failed.	Media asset release failed.	Publish the media file failed.
403	VOD.10085	The number of domain names allowed to be created cannot exceed {0}.	The number of domain names allowed to be created cannot exceed {0}.	The number of created domain names cannot exceed {0}.
403	VOD.10086	The total number of preheating urls cannot exceed {0}.	The total number of preheating urls cannot exceed {0}.	The number of URLs to be pre-loaded cannot exceed {0}.
403	VOD.10087	The total number of refresh urls cannot exceed {0}.	The total number of refresh urls cannot exceed {0}.	The number of URLs to be refreshed cannot exceed {0}.
403	VOD.10088	Only operate enabled domain name.	Only operate enabled domain name.	You can perform operations only on enabled domain names.
403	VOD.10090	The modification failed, request to confirm the watermark image upload first.	The modification failed, request to confirm the watermark image upload first.	Modification failed. Request for uploading the watermark image first.
403	VOD.10091	Media asset transcoding was successful.	Media asset transcoding was successful.	The media file has been transcoded.
403	VOD.10092	Media asset transcoding failed.	Media asset transcoding failed.	Media file transcoding failed.