Help Center/ Cognitive Engagement Center/ API Reference/ Inspection, Monitoring, and Statistics Collection Interface Reference/ Intelligent Quality Check/ qualitycheckmanage/ POST /CCSQM/rest/ccisqm/v1/appraisecall/create (Not Supported)
Updated on 2023-09-27 GMT+08:00
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POST /CCSQM/rest/ccisqm/v1/appraisecall/create (Not Supported)

Scenario

This interface is invoked to create an inspection task.

Method

POST

URI

https://Domain name/apiaccess/CCSQM/rest/ccisqm/v1/appraisecall/create (For example, the domain name is service.besclouds.com.)

Request Description

Table 1 Request header parameters

No.

Parameter

Type

Mandatory or Not

Description

1

Content-Type

String

No

The value is fixed to application/json; charset=UTF-8.

2

x-app-key

String

No

App key

3

Authorization

String

Yes

Authentication field. The format is Bearer {Value of AccessToken returned by the tokenByAkSk interface}. (A space is required after Bearer.)

4

x-UserId

String

Yes

Operator ID

You can sign in to the system and go to the employee management page to view the value of userId returned by an interface.
Table 2 Request body parameters

No.

Parameter

Type

Mandatory or Not

Description

1.1

call_time

Number

No

Call time

1.2

call_type

Number

Yes

Call file type

1.3

file_name

String

Yes

Name of the file to be uploaded

1.4

staff_id

String

No

User ID of an agent

You can sign in to the system and go to the agent management page to view the value of accountId returned by an interface.

1.5

staff_name

String

No

Agent name

Response Description

  • Status code: 200
Table 3 Response body parameters

No.

Parameter

Type

Mandatory or Not

Description

1.1

call_uuid

String

No

Call task ID
  • Status code: 400

    Incorrect request. Check the request path and parameters.

  • Status code: 401

    Unauthorized operation. 1. Check whether you have purchased related services. 2. Contact customer service to check the status of your account.

  • Status code: 404

    The requested content is not found. Check the request path.

  • Status code: 500

    Business failure. Check the values of parameters in the request.

Error Codes

None

Example

  • Scenario: Create an inspection task.

    Request header:

    x-app-key:************************************  
X-UserID:1611917095665261978  
Authorization:Bearer ********************************

    Request parameters:

    {
	"call_type": 0,
	"staff_name": "0",
	"staff_id": "0",
	"file_name": "helloworld123456"
}

    Response parameters:

    {
	"call_uuid": "434l2j4242424jjl242"
}
Parent topic: qualitycheckmanage