Viewing and Downloading System Logs

Scenarios

System logs contain logs generated during the database running. These can help you analyze problems with the database.

Viewing Log Details

1. Log in to the management console.
2. Click in the upper left corner and select a region and a project.
3. Click Service List. Under Database, click Relational Database Service. The RDS console is displayed.
4. On the Instance Management page, click the target DB instance.
5. In the navigation pane on the left, choose Logs. On the System Logs page, click Log Details to view details about system logs.
   • You can select a log level in the upper right corner to view logs of the selected level.
     

     For Microsoft SQL Server DB instances, only info-level logs are displayed currently.

   • You can click in the upper right corner to view logs generated in different time segments.
   • If the description of a log is truncated, locate the log and move your pointer over the description in the Description column to view details.

Download a Log

1. Log in to the management console.
2. Click in the upper left corner and select a region and a project.
3. Click Service List. Under Database, click Relational Database Service. The RDS console is displayed.
4. On the Instance Management page, click the target DB instance.
5. In the navigation pane on the left, choose Logs. On the System Logs page, click Download.
   1. Locate a log to be downloaded and click Download in the Operation column.
      The system automatically loads the downloading preparation tasks. The loading duration is determined by the log file size and network environment.

      • During the downloading preparation, the log status is Preparing.
      • After the downloading preparation is complete, the log status is Preparation completed.
      • If the downloading preparation fails, the log status is Abnormal.
   2. In the displayed dialog box, click OK to download the log whose status is Preparation completed. If you click Cancel, the system does not download the log and returns to the Download page.

      The download link is valid for 5 minutes. After the download link expires, a message is displayed indicating that the download link has expired. You can close the window and repeat the procedure 5.a to try to download a log again.