Help Center/ Meeting/ Huawei Cloud Meeting and Third-Party Terminal Interconnection Guide/ Terminal Connection Examples and FAQs/ FAQs/ Registration Failure
Updated on 2022-04-07 GMT+08:00
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Registration Failure

Possible causes and solutions:

  1. If the third-party meeting terminal cannot access the Internet or is restricted by the network firewall, 404 send failed or 408 Request Timeout is returned. In this case, connect the terminal to another network or cancel the restriction on the firewall.
  2. If SIP parameters are incorrectly configured on the terminal, 403 Forbidden or 400 Bad Request is returned during registration. In this case, check the configured SIP number, authentication password, and server address according to the operation guide.
  3. If the SIP number is locked due to frequent registration, use another SIP number or wait for 15 to 30 minutes and then try again.
Parent topic: FAQs