Help Center/ Workspace/ User Guide (Administrators)/ Tenant Configuration/ Basic Configuration/ Access Address Priority
Updated on 2025-08-20 GMT+08:00
View PDF
Share

Access Address Priority

Scenarios

The administrator has enabled both Direct Connect and Internet access. The Internet access address and Direct Connect access address are in primary/standby mode. If one access method malfunctions, you can easily switch to the other access method.

Prerequisites

  • Internet access has been enabled.
  • Direct Connect access has been enabled.

Constraints

  • After the access address priority is set, the access address configuration of the terminal user will be force updated upon their first login.
  • Ensure smooth networking between the terminal and the access address.
  • To configure an associated domain (proxy address), ensure smooth networking between the terminal and the domain (proxy address), and the mapping between the domain (proxy address) and the desktop access address should be configured.
  • Access policies and protocol policies will not vary with access addresses.

Procedure

  1. Log in to the console.
  2. In the navigation pane, choose Tenant Configuration > Basic Settings.

    The Basic Settings page is displayed.

  3. Click Settings under Access Address Priority to go to the Access Address Priority dialog box:

    • : Disable access address priority.
    • : Enable access address priority.

  1. After enabling access address priority, in the Priority drop-down list, click to select Direct Connect access address or Internet access address. Then determine whether to enter the associated domain name or proxy address.

    • A smaller value indicates a higher priority.
    • If Direct Connect access address is selected for Priority 1, Internet access address is selected for Priority 2 by default, indicating that the Direct Connect access address is prioritized. If the Direct Connect access address malfunctions, you can switch to the Internet access address as prompted.
    • If Internet access address is selected for Priority 1, Direct Connect access address is selected for Priority 2 by default, indicating that the Internet access address is prioritized. If the Internet access address malfunctions, you can switch to the Direct Connect access address as prompted.

  2. Click OK.
Parent topic: Basic Configuration