Help Center/ Cognitive Engagement Center/ User Guide/ Tenant Administrator Guide/ Managing Cases/ FAQs/ What Do I Do If Two Languages Are Displayed on the Case Page After Language Switching

Updated on 2024-10-12 GMT+08:00

View PDF

What Do I Do If Two Languages Are Displayed on the Case Page After Language Switching

Symptom

After you switch the language, the language of some GUI elements is switched successfully, but the language of some GUI elements remains unchanged, as shown in 1.

Figure 1 Case workbench

Analysis

The Case 2.0 is developed based on AppCube. If the language environment of the Case 2.0 is different from that of AppCube, this problem occurs.

Solution

Switch the AICC language to another language and then switch it back. In this way, the language environment of the Case 2.0 becomes consistent with that of AppCube.

Parent topic: FAQs

Previous topic: FAQs

Next topic: Managing Inspections

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.