Viewing Flow Tracks

Procedure

1. Choose Configuration Center > Chatbot Management > Flow Configuration.
2. Add the test number to the tracking trustlist.
   1. Choose System > System Settings. Click the Track Settings tab.
   2. Click Track Calling Number, add a calling number, and click Save, as shown in the following figure.

      

   3. Alternatively, click Tracking Robots and add a robot to track the flow based on the robot access code.

3. Choose Flow > Flow Tracking.
4. Enter a calling number, set the tracking time range, and select an access code.

   

5. Test the robot again by referring to Testing a Robot.
6. Return to the Flow Tracking page, click Search, and click the record that is displayed.
7. Click the node where the fault occurs in the flowchart, and view the log information and error information.

   

   • Click >> next to Current node information for details.
   • Or click View Current Flow Track below. On the page that is displayed, view the configurations of the flow node.

Follow-up Procedure

Choose System > System Settings. On the Track Settings tab page, delete the added calling number.