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Performing Agent Monitoring and Inspections/
Monitoring Management
Updated on 2025-01-23 GMT+08:00
Monitoring Management
- Monitoring Offline Messages
- Monitoring Agents
- Playing Recordings
- Monitoring Indicators
- Monitoring Inbound Call Records
- Monitoring Call Links
- Querying Bidirectional Call Details
- Viewing Agent Monitoring Operation Details
- Monitoring Call Details
Parent topic: Performing Agent Monitoring and Inspections
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