Updated on 2024-09-03 GMT+08:00

Applying to Issue Incentive Earnings

Partners can apply to HUAWEI for the incentive earnings. After receiving the incentive earning invoicing notification, partners need to create invoices and send the invoices and billing list to HUAWEI CLOUD. After reviewing and verifying the invoices, HUAWEI CLOUD will issue the incentive earnings to the partners in the way selected by the partners. If a partner chooses to convert the incentive earnings to coupons, no invoice will be required, and the system automatically allocates the coupons to the coupon balance of the partner.

HUAWEI CLOUD provides three incentive earning payment options: Transfer to bank account, Top up HUAWEI CLOUD account, and Exchange for a coupon. Partners can request for payment of all incentive earnings, single or partial payment, or automatic payment.

When a partner applies for incentive distribution, all the expenditures in the corresponding billing cycle must be paid. (reseller customers' expenditures should be paid by their associated partners.) If not all the expenditures generated in a billing cycle are paid, the incentive earnings of the billing cycle will be frozen and cannot be applied for. The incentive earnings will be unfrozen the next day after all the expenditures are paid.

Prerequisites

You have completed business information certification. For details, see Business Information Certification.

Procedure

  1. Use your partner account to log in to HUAWEI CLOUD.
  2. In the drop-down list of your account name, click Partner Center to go to the Partner Center.
  3. In the top navigation, select Sales > Incentives > Performance Management.

    The incentive earnings that can be applied for does not include the frozen incentive earnings. You can click View Freezing Reason of the target period to query the freezing reason for the incentive earning.

  4. You can switch to the Request Payment page in either of the following methods:

    • In the Incentives to Be Requested for Payment are, click Request Payment.
    • On the Incentive Distribution > Incentive Payment tab, click Request Payment.

    The Request Payment page is displayed.

  5. In the Request Payment dialog box, configure Payment Options, click OK.

    • When you apply for incentive earnings payment, the system selects all the incentive earnings to be applied for by default. If you want to apply for the payment of a single incentive earning or part of the incentive earnings, select the required items.
    • When you apply for the payment of a single incentive earning or partial incentive earnings, if you choose to pay them in Transfer to bank account or Top-up HUAWEI CLOUD account mode, you need to issue an invoice with the same amount as the applied incentive earnings amount after each application.
    • Apply for incentive earnings timely because they are valid for only one year.
    • If you choose Transfer to bank account or Top-up HUAWEI CLOUD account, the incentive earning status will change to Processing Request after you submit the request, and then change to Pending Partner Invoice after the system processing is complete.
    • If you select Exchange for a coupon, the system will automatically allocate the coupon to your account on the same day that you request for the incentive earnings.
    • You can initiate a top-up or bank transfer request when the amount reaches $200 USD.
    • If you choose to top up your Huawei Cloud account using a partner incentive payment, the amount added to your balance is subject to the exchange rate on the day of payment.
    • If you have a negative incentive earning, this item is selected by default and cannot be deselected. The negative amount will be first deducted before the incentive earnings are paid.
    • Expired incentive earnings cannot be paid. Incentive earnings attached to an application rejected while pending submission are no longer subject to expiry.
    • If you select monthly rebate, you can select Transfer to bank account, Top-up HUAWEI CLOUD account, or Exchange for a coupon for paying your incentive earnings; if you select quarterly rebate, you can select Top-up HUAWEI CLOUD account or Exchange for a coupon for paying your incentive earnings.

  6. In the displayed dialog box, click Submit.

    The system displays a message indicating that the operation is successful.

  7. (Optional) Enable automatic payment.

    After you enable this function, the system will automatically pay the incentive earnings to your account on the fifth day after the incentive earnings records were generated.

    In addition, if you select Transfer to bank account and the incentive earnings are less than $200 USD, you can wait and submit the request when the earnings reach the amount required.

    1. On the Incentive Management page, click after Auto Pay in the Incentives to Be Requested for Payment area.

    2. In the Modify Auto Pay Options dialog box, configure the incentive earnings payment options.
    3. Click OK.

  8. (Optional) View the request history.

    You can query Period and Requisition No. of the incentive earnings requests.
    1. On the Incentive Management page, click the Request Records to view the request history.

    2. Click View Details in the Operation column. In the Requisition Details page, you can view information such as Incentive Earnings and Incentive Earning Details.
    3. Click View Billing List in the Operation column. In the View Billing List page, you can view and print the billing list. For details, see Creating Invoices for Incentive Earnings.

      You can specify Period and click Search to query all incentive earning application records in this period.

  9. (Optional) View the request rejection cause.

    If your request was rejected, you can click the Incentive Earnings tab and click View Causes of Rejection in the Operation column. In the displayed dialog box, view the rejection reasons.

  10. (Optional) View the freezing reason for incentive earnings.

    If the incentive earnings of a billing cycle are frozen, click the Incentive Earnings tab and click View Freezing Reason in the Operation column to view the details.