Help Center/ Elastic Cloud Server/ User Guide (Ankara Region)/ FAQs/ Login and Connection/ Why Does a Blank Screen Appear After I Attempted to Log In to an ECS Using VNC?

Updated on 2024-04-15 GMT+08:00

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Why Does a Blank Screen Appear After I Attempted to Log In to an ECS Using VNC?

The blank screen means that another user has logged in to this ECS using VNC, so you were logged out.

Only one user can be logged in to an ECS using VNC at a time. If you are already logged in and another user logs in to the same ECS, you will be automatically logged out. You can log back in, but that will kick the other user out.

Parent topic: Login and Connection

Previous topic: What Should I Do If I Cannot View Data After Logging In to an ECS Using VNC?

Next topic: Why Does an Authentication Failure Occurs After I Attempt to Remotely Log In to a Windows ECS?

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