Updated on 2025-08-13 GMT+08:00

Arrears

Your account goes into arrears when the balance cannot cover the bill you need to pay. Cloud services may not work, so top up your account in time.

Reasons

Your account balance is insufficient to pay for the used resources on the pay-per-use basis.

Impact of Arrears

After arrears, logs cannot be reported, and log groups and log streams cannot be created.

Avoiding and Handling Arrears

  • Reduce the log storage duration or delete unwanted log streams in a timely manner.
  • Top up your account in time. For details, see Top-Up and Payment.
  • If data stored in OBS is no longer used, delete it to avoid further expenditures.
  • Configure the Balance Alert function on the Overview page in the Billing Center. When the total amount of the available quota, general cash coupons, and cash coupons is lower than the threshold, the system automatically notifies you by SMS or email.